Yes, Juho has posted a couple of times on this forum but has never interacted with the users so i won't consider it. And I have never seen anyone else from the HMD except the community staff who do their best to keep this forum active.
I request the HMD team to face your users. Spend some of your time on your own community as well and not just on Twitter sharing contest links from the community forum.
Your designers can interact here, your CEO, CPO can and other country heads can join the discussions and also the people from the product team. I am not saying all the top executives should visit but they can come occasionally. We aren't requesting you to come here everyday. Come once a week or every two weeks or even once a month is fine. But just visit say hi, read user requests, problems and take some feedback. Please.
It feels like users keep on sharing their thoughts, bad experiences, Feature ideas, report bugs, but there's no one to listen to them. Just us users have a chat with each other and that's the end.
We users invite you to join us once in a while. I hope someone from the top says Hi to the community and has a fun chat someday. And I hope that day comes soon. 😊