Google Security Update Problem

.cal
.cal ✭✭
edited August 2019 in Nokia 1 Plus
Cannot update to Google security patch 2019-08 -- 'verification problem.' I did a factory reset, but no change. I have 2.4 GB of internal memory free. I have had no similar problem before. Also, the phone has never been rooted.
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Comments

  • singsongfun
    singsongfun ✭✭
    I confirm identical issue to .cal posted above. My Nokia 1 Plus was bought unlocked from Carphone Warehouse here in the UK. Previous updates were fine.
  • Stew-the-brew
    Stew-the-brew ✭
    I have the same problem. I have 1.6 GB of internal storage available. No problems until now.
  • Nungar
    Nungar ✭✭
    Same here, all other updates were fine. Unlocked phone too if that makes a difference?
  • singsongfun
    singsongfun ✭✭
    The August Google update has been removed from Nokia's server.
  • wernber
    wernber ✭✭
    Update: On September 6, the error message "System update could not be installed - Verification error" disappeared from my phone (Nokia 1 Plus)
    Checking system updates then in settings revealed that the "system is up-to-date".
    status of security update is Juli 1, 2019

    Well, it seems Nokia/HMD has withdrawn the August update for Nokia 1 Plus overnight, without communicating.
    I also got an email from Nokia mobile care service, that the respective department will take care of this issu and I will be informed when there is a solution.

    Any other observations/news?
  • singsongfun
    singsongfun ✭✭
    The August update is now back live and installs correctly.
  • Afrozddd123
    Afrozddd123 ✭✭
    System update failed in my Nokia 3.1 please advise
  • wernber
    wernber ✭✭
    The August update is now back live and installs correctly. ...

    and so it worked for my Nokia 1 Plus as well, 2 days ago

    Thanks, Nokia
  • Guy Bringley
    Guy Bringley ✭

    Same here Nokia 5 only it's the 2020-10 that won't update. Same thing Verification problem, locks after restart to install patch. Goes so far then stops. Did everything .cal did. Factory reset... no change. Phone also, in a separate issue, keeps restarting. I'm not kidding when I say it restarted for more than 2 hours. I lost count of the number of times. And it restarts anytime which is seriously annoying when in use. No warning just restarts.

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