The photos "dates" are changing automatically, making a full mess.

(Image) Please help me, the photos saved in photos apps are regularly changing its dates automatically. How to fix it.? It is very annoying.!

The photos "dates" are changing automatically, making a full mess.

Hemant Bharti Hemant Bharti
✭✭  / 
Please help me, the photos saved in photos apps are regularly changing its dates automatically. How to fix it.? It is very annoying.! I have all updated apps and phone softwares..

Comments

  • user389 user389
    ✭✭✭✭  /  edited September 10
    It should not do that. To hopefully narrow down what is wrong:

    Is the date and time on the phone correctly set?
    Are the photos taken with the built-in camera app?
    Is the time and date on each individual photo also wrong, or is it just the overview in Google Photos?
    Is the date and time of individual photos correct when displayed in for example the Files app on the phone (tap the (i) icon when viewing in Files)?
    How do the photos appear online at photos.google.com - and is it also wrong when transferring to a PC via USB or sent to a friend?
    Are the photos stored on a microSD card and are you sure the SD card is genuine and healthy?

    It is possible to clear the cache and data from the Google Photos app and let it index the photos again, but that can only help if the date and time on the photos are correct.
    In any case, make sure to backup before doing further troubleshooting.

    -- 
    Hans
Sign In or Register to comment.