Community on “My phone” app

Hi y’all, 

We have
changed the way you log on to our services.

Community on “My phone” app

HMDLaura HMDLaura Staff member
Staff member  /  edited September 27

Hi y’all,

We have changed the way you log on to our services. So far the “My phone” app supported the old and the new way – this will change on 28th of September.  To avoid any Error messages when trying to use the community via the app, please update your “My phone” app to the latest version.

If you already have the latest version you are good to go 😊

Best regards,

Laura 

Comments

  • singhnsk singhnsk ✭✭✭✭
    ✭✭✭✭  / 
    Thanks for the information and glad that it is sticky post here. So, even logged out users will be able to see it at the top if they fail to login :)
  • nokianchetan nokianchetan ✭✭✭✭
    ✭✭✭✭  / 
    Great , Thank You 🙂🙏 

  • praveenp praveenp ✭✭✭
    ✭✭✭  / 
    Great. I was about to post a discussion thread about some glitches/ bugs/ errors, etc that are encountered in the app. 
    Thank you for improvements. 
  • thanoofnaina thanoofnaina ✭✭✭
    ✭✭✭  / 
    happy to hear. 😃😃
  • Godwine Godwine ✭✭
    ✭✭  / 
    Finally!!!
    Something will hopefully be done about the bugs...
    They're so annoying!
  • Lazysince1995 Lazysince1995 ✭✭✭
    ✭✭✭  / 
    Its really good step only thing is missing that instead of redirecting to site on app it should work like all other apps. With every next/back taps on app it takes more time to load data. I hope nokia will do something about it soon. 
  • petrus petrus ✭✭✭✭
    ✭✭✭✭  / 
    Thanks @HMD_Laura :smiley:
  • youhippy youhippy ✭✭
    ✭✭  / 
    I never realised the community was accessible through this app! I've always gone through my browser! 😅
  • Sanjayparsi Sanjayparsi ✭✭
    ✭✭  / 
    Hey there @HMDLaura why can't I open the "insert an image" option. I'm unable to upload the images in the community. And whenever I type something in the text menu and tap something to edit it redirects to the storage menu of the settings. Could you please look that out. 
  • Fla76 Fla76 ✭✭
    ✭✭  / 

    Hey there @HMDLaura why can't I open the "insert an image" option. I'm unable to upload the images in the community. And whenever I type something in the text menu and tap something to edit it redirects to the storage menu of the settings. Could you please look that out. 

    the same for me! .... if I open the website instead of the app, I can upload the images .... from the app when I try to upload a photo, it spits me out of the discussion, to the main screen!
  • Sanjayparsi Sanjayparsi ✭✭
    ✭✭  / 
    I think they aren't going to respond for anything. I have posted the same thing in the playstore reviews too. They aren't responding to anything. 
  • Akshay_Kumar Akshay_Kumar
     / 
    I couldn't log in or join with Nokia community though i have installed and updated My phone nokia app and using latest version. Now i am using  web browser to log in nokia community because official app for support of device (Nokia's my mobile) does not work fast every page open slow .. so use web browser to join or be connected with community 
  • Lazysince1995 Lazysince1995 ✭✭✭
    ✭✭✭  / 
    @HMDLaura There are few bugs which must be need to get fixed.

    1. When I open any thread it takes 8-10 sec to lead first and then once it gets finished when I tap on comment for answer or reply someone it takes me to gallery to attach photos.

    2. When i tap for back page it directly get on home page. 

    3. Before i could read some more cmnts on thread it again get refreshed and take me again to home page. It's so annoying to use app.

    4. I never sign out on my phone app but still it ask me to sign in again and shows some error.

    Please consider this feedback.
  • Sanjayparsi Sanjayparsi ✭✭
    ✭✭  /  edited October 12
    @HMDLaura There are few bugs which must be need to get fixed.

    1. When I open any thread it takes 8-10 sec to lead first and then once it gets finished when I tap on comment for answer or reply someone it takes me to gallery to attach photos.

    2. When i tap for back page it directly get on home page. 

    3. Before i could read some more cmnts on thread it again get refreshed and take me again to home page. It's so annoying to use app.

    4. I never sign out on my phone app but still it ask me to sign in again and shows some error.

    Please consider this feedback.
    Try keeping the app in the recents or just lock down your phone for a second and open the app it refreshes. The app always refreshes no matter if there is sufficient ram to run this app too. 
  • Dhanushkamh Dhanushkamh
     / 
    🌹
  • Mitvinder Singh Mitvinder Singh ✭✭
    ✭✭  / 
    This my phone app is very glitchy. Always takes to main page and i i have to find thread again. On clicking inside writing area, takes to file attatching option/ file explorer, on coming back it takes to homescreen again. Anytime i go away from chat to check whatsapp wh fb, it again refreshes and take to homescreen and i have to find the thread again. Why, havent nokia tested it. It was bad enough that everyone had to repair charging port. It gives company bad press and definitely make people think twice before buying nokia again. 
Sign In or Register to comment.