Last year I bought a Nokia 6.1 and after a few months I started having a software bug which caused extremely low earpiece volume issue. I couldn't hear the caller and I had to rely on loudspeaker or earphones. Anyways I did hear with it for many months and then I sold it last month after getting super embarrassed.
Now I bought this Nokia 7 plus and to my surprise, this junk has even bigger issues. Since I bought it I'm having the unresponsive touch issue. I can't interact with the display until I lock and unlock it. Sometimes it happens so often to the point I want to throw this crap against the wall and tear it to pieces.
Not to mention Nokia's customer care service is super trash. They never helped my fix anything they just ask me to restart and soft reset my phone which obviously never does anything.
I want to love this phone it had so much potential, but this super non-serious behaviour from Nokia has made them lose a fan. I'm not gonna buy a Nokia device again until I'm sure they make their junk reliable again. My friends' cheap Chinese phones are much much more reliable than my Nokia phone, why I'm paying extra money to Nokia even when my device is much worse than others?
Also this support app is so crap, I am typing this post for the 3rs time now. I lost my earlier two posts because screen froze while I was typing, and the app refreshed when I locked and unlocked the phone. This app takes me to the community forums home page even when I only minimise it for a split second or lock my phone for a second. I don't know what Nokia thinks they're doing.
Very very immature, irresponsible and junky behaviour from Nokia for not fixing their software issues.
I can go as far as to say F**K NOKIA.