NOKIA 5.1 plus BUG

my father has nokia 5.1 plus ,suddenly ringtone ringing silent no any sound but other media sound good i check all sound settings but not helpful so need…

NOKIA 5.1 plus BUG

Rohit8989 Rohit8989
✭✭  / 

my father has nokia 5.1 plus ,suddenly ringtone ringing silent no any sound but other media sound good i check all sound settings but not helpful so need update.

Comments

  • Hemant Bharti Hemant Bharti
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    Try reset the settings only, if this not work out try whole phone reset, but before reset always make sure to backup all.

  • user1520881638007 user1520881638007
    ✭✭✭✭  /  edited January 4

    Get into safe mode by doing this way

    Press and Hold the Power Key>Tap and Hold the Power Off>Tap on OK

    then after reboot you can see "SAFE MODE" at left bottom

    Once Volume Up to full and make a call from other device to see whether it rings with sound or not


    If these steps are worked out then ,doing factory reset will solve the issue else visit the care center and get it checked completely

  • ManLikeCliff ManLikeCliff
    ✭✭✭  /  edited January 9

    Check to see if phone is on do not disturb mode bcus when that is on, incoming calls from numbers not saved will not ringout only saved numbers will ringout

  • shockerash shockerash
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    Pls check if you turned on 'mute on pickup'.

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