Community Forum in My Phone App not working

dghosh033

In my Nokia 7.2 nothing coming up on going to community forum under Nokia my Phone application, it's just showing the blank screen. Does anyone aware of this issue?

David Raciak

I wonder why the latest version of the My Phone App on my Nokia 6.1 US Variant constantly shows No Data Connection...when I clearly have all bars full regarding my TMobile US Unlimited plan, and battery is 100 percent full .

FTBK

https://community.phones.nokia.com/discussion/56057/community-forum-in-my-phone-app-not-working

It is slow. Firefox loads community page faster than my phone app.

So it is easier to forget it and use your internet browser for looking through community pages.

OT wan

i have the same problem. plus when I click on settings, so as to login again, it says no data connection at the bottom. when I click on the email field, my onscreen keyboard doesn't pop up. is there any solution to this? I contacted support but they seem clueless.

user1542408336669

I have the same problem after download january security patch on Nokia 8😒

Safni

Use internet browser for it

user1542408336669

Ok, its a solution until they fix the problem ... I guess

udangana

https://community.phones.nokia.com/discussion/comment/149636#Comment_149636

It has been like that for long, i always use the chrome browser

user389

The My Phone app is also misbehaving in Android 9 after the January 2020 security patch on Nokia 8:

Blank screen when selecting the link to community in the My Phone app, and blank screen when trying to log in with Google after clearing cache and data in the app.

Is this a known issue @HMDLaura ?

-- Hans

HMDLaura

Hi all,

I merged two similar threads here and moved it in the right category. Thanks for the heads up. The team will have a look at it.

Br,

Laura

martin.fd

And maybe the team may also have a look into my login problem that still exists: https://community.phones.nokia.com/discussion/52069/email-login-not-working ... 😩

MdSadique

I am unable to access community forums through'My phone' app . Posting this from the site . Is there anyone who's facing the same or i am the only one ?

user1542408336669

Nokia 8 It's the same ...

user1542408336669

Were is the oficial thread for Thais problem?

HMDLaura

Hi everyone,

the community part in the My Phone app should be working again :). You might need to empty the cache of the app but otherwise everything should be fine.

Let me know here in case you're still facing issues :).

BR,

Laura

martin.fd

@HMDLaura: works again! Thanks for taking care 👍️