Touch Screen Freeze on Android 10, Nokia 7 Plus

every few seconds ! when scrolling on Google Chrome

Touch Screen Freeze on Android 10, Nokia 7 Plus

VRx2 VRx2
✭✭  / 

every few seconds !

when scrolling on Google Chrome

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Comments

  • VRx2 VRx2
    ✭✭  / 

    the problem cannot be solved by the factory reset !

  • Sujeet797 Sujeet797
    ✭✭  / 

    It was lagging for two days....but now it is butter.

    But Some times after any buggy update it problems...... And it will continue

  • Try to disable the adaptive brightness, seems working.

  • nikee nik nikee nik
    ✭✭  /  edited March 2020
  • VRx2 VRx2
    ✭✭  / 

    problem not resolved

    1x >> .5x >> 0 off

    1x >> .5x >> 0 off

    1x >> .5x >> 0 off

    😔

  • Sanatus Sanatus
    ✭✭  / 

    I have an exact same issue, Screen randomly stops responding to touch unless i lock and unlock phone again....It happens randomly and regularly and there is no fix already 2 months now.....

  • roshanja roshanja
    ✭✭  / 

    I raised complaints through email and on twitter. After a few troubleshooting tips they stopped replying.

    This is an old issue faced by a lot of users of other models too, seems like we are stuck with this crapPy phone. Either buy a new phone or wait for a miracle.

    You can go to twitter and make some noise. I did. IT WILL MAKE A DIFFERENCE. 


  • I have nokia 7 plus, after last maintenance update i have this issue. My screen freezes randomly but gets normal when i reunlock my phone, this NEEDS TO BE FIXED!!!!!

  • tom standaert tom standaert
    ✭✭  / 

    Same here. Took me two attempts even to type this message...

    It seems chrome is most affected, but also happens in apps using a webview.

  • Si3wc4 Si3wc4
    ✭✭  / 

    I don't think this is a software problem, but a hardware problem. 

    For me, the problems started after the first visit to the service, when, in addition to the USB socket, they replaced the display (I don't know why - they wrote that it had stains and stripes, but I didn't see anything like that). The factory was GOODIX and they installed Novatek. 

    As I have the last month of warranty left (and I already have another phone), I decided to send it back to the service with problems with the touch. Today I received information that the phone has been repaired and is waiting for return shipping. When it reaches me, I will write if they really fixed it.

  • Si3wc4 Si3wc4
    ✭✭  / 

    The phone came back after a week in the service. The display and the touch panel were replaced. I have been torturing him in various ways for three days and it seems that the problem doesn't exist anymore. They currently installed GOODIX panel, so I think it was Novatek's panel problem.

    if you still have the warranty, send your phones to the service.

  • I'm using goodix panel. But still im having this issue. So i think its not related to specific panel.

  • modax modax
    ✭✭  /  edited September 2020

    Panel is Goodix in both cases (as written on the second line in About phone). It is all about what is written on the first line - either "Novatek-V07" (bad panel) or just "V07" (good original panel)

  • VRx2 VRx2
    ✭✭  /  edited September 2020

    The device is the same as the panel, but it still freezes

    07goodix V1.017.20



  • VRx2 VRx2
    ✭✭  / 

    2 years have passed, but

    The bootloader is Locked !!!

    please unlock bootloader

    please

    I do not like to unlock unofficially

  • VRx2 VRx2
    ✭✭  / 

    They unlocked the Nokia 8 bootloader very soon

  • vijitgangwar vijitgangwar
    ✭✭  /  edited October 2020

    Think this 7 plus would be my last nokia phone. There seems to be no point in buying these over priced low speck phones. Infact my wife's resmi note 5 is still working like a charm. Best part is it is half the price.


    The screen freezing issue is really irritating.

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