[Moved] Need solution for Error while using a 3.1 plus mobile..!

I've using my Nokia 3.1Plus since 2018, past 1 year I was suffering with auto screen touching.

[Moved] Need solution for Error while using a 3.1 plus mobile..!

user1541856736711 user1541856736711
✭✭  /  edited April 2

I've using my Nokia 3.1Plus since 2018, past 1 year I was suffering with auto screen touching. If I touch one spot on screen, automatically touch and gone to somewhere in screen.

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Answers

  • Important in this issue, I didn't get any service further

  • madbilly madbilly
    Super User  / 

    Hi @user1541856736711,

    Do you still have this issue? And you say you had it for a whole year?! 😲

    If your phone is still in warranty then I suggest that you send it for repair or replacement. If it is not under warranty then try taking it to a Nokia Care centre and see if they can help you.

    You can also try a few things at home:

    1. Soft reset - long press the power button until the phone restarts
    2. Safe mode - press the power button then long press the power icon on screen then select safe mode
    3. Hard reset but keep your files
    4. Hard reset and delete all of your files.

    Please tell us what solution you find.

    Cheers 🙂

  • Raman zeus Raman zeus
    ✭✭  / 

    Same issues in almost all nokia 3.1 plus users so wait for the upcoming update Android 10 ....hope it will be fixed

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