No more chat features Google messages

Thomzor
Thomzor ✭✭
in Nokia 7.2

Hi all,

Since yesterday i can't use RCS anymore. When i go into Google messages to activate chat features it says that my device is not eligible.

Someone meet this issue ?

Answers

  • Heathiopian
    Heathiopian ✭✭✭
    edited March 2020

    Try clearing the cache for the messages app if that still doesn't work uninstall the updates for the app and update again afterwards, this method has worked for me before in the past.

  • Thomzor
    Thomzor ✭✭
    https://community.phones.nokia.com/discussion/comment/154539#Comment_154539

    Unfortunately this method didn't work for me

    I've already clear cache of the app, uninstall the updates, clear carrier services cache app but no results

    Nokia's support can't help me neither.

    It's really strange, I think i'll Ask my provider

  • Jocke.Sve
    Jocke.Sve ✭✭✭
    edited March 2020

    Messages (Google LLC) got updated 2 days ago (buy Google not Nokia).

    Something must gone wrong...

    I just added myself to the beta tester group to see if there are any updates.


    Edit/Update:

    There is a big (+20MB) update waiting in beta, gonna try that later.

  • Bumblebig
    Bumblebig ✭✭

    I can't seem to use Google chat features on my mobile. Why?

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