3 years security updates isn't class leading any more

Hi all, You are all surely aware of HMD's "Pure, Secure and Up to Date" mantra as well as it's somewhat misleading "Just Keeps Getting Better" promo message.

3 years security updates isn't class leading any more

madbilly madbilly
Super User  / 

Hi all,

You are all surely aware of HMD's "Pure, Secure and Up to Date" mantra as well as it's somewhat misleading "Just Keeps Getting Better" promo message. These are both based around the 2 years of OS upgrades and 3 years of security updates promise which was started by HMD with the Nokia 8, then backfitted to the Nokia 3, 5 and 6 and then Google decided it liked is and rebranded its existing Android One brand to fit this new promise.

Before Android One HMD had had created a message which really rang with a lot of people (including those who like beige 😉) and the Pure, Secure and Up to Date promise attracted a lot of people to HMD (as well as the Nokia badge). When Android One appeared HMD's USP was somewhat no longer unique, because any vendor could get Android One certification and provide the same promise to consumers. Android Enterprise Recommended is a similar programme which promises similar things (it actually promises more and is stricter on updates than Android One).

More recently, Googles various projects for taking responsibility for updates away from vendors and Google will push the updates directly to the phone themselves. This started with Project Treble and now is Project Mainline. With these projects pretty much any manufacturer can offer the Android One promise about updates (purity is another matter). So HMD's USP here is soon to disappear.

Now, this class leading USP, whilst no longer unique, is also no longer class-leading. Samsung now guarantee 4 years of security updates to some of their devices - so called Enterprise Edition devices. https://news.samsung.com/uk/samsung-unveils-new-galaxy-enterprise-edition-devices

These devices aren't intended for consumers really, but there's no reason why consumers can't buy them as far as I know.

Still, 4 years is still not as good as iPhones which often get at least 5 years of security and OS updates. for that much money you would expect to get several years of software maintenance too, so it's a surprise that Samsung haven't gone further.

The 8.3 will only get 3 years of updates still, but it will also cost a lot less than the Samsung S20s or iPhones. Will HMD provide 4 years updates on the next 9-series?

Cheers 🙂

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Comments

  • madbilly madbilly
    Super User  / 

    Hi @singhnsk,

    Lots of good observations there.

    Yes, only a limited set of phones. However, HMD now announce/release much fewer smartphones per year than they used to. In the past 12 months we had 2.2, 7.2, 6.2, 2.3, 8.3 and 5.3 announced and if you count releases it would be 1 plus, 3.2, 4.2, 9PV, 2.2, 7.2, 6.2 and 2.3. I've left out the C phones because they don't get the update promise (though I'm sure they still get some updates) and the USA network specific versions which only get 2 years I think. That's not many phones which HMD have to add to their supported device list and over the next year we'll start to see some existing ones losing support or moving to quarterly updates. I think HMD can manage this, they don't need to start restricting their update promise further.

    However, 3 years is still not enough compared to that Samsung competition, some Sony devices (updated but not guaranteed IIRC) and probably some other Android vendors too, never mind Apple.

    Using quarterly updates guarantee (which is all that Android Enterprise Recommended requires, and Android One doesn't even require that - no need for monthly at all, strictly) should allow HMD to extend support on some models to 4 years. But can they do 5 years? This would require both Google and the chipset vendor to support the device for that long, which will be pretty difficult. Actually, Google still hasn't supported any Android version for longer than 3 years and even its own Pixels are only guaranteed 3 years of updates. It's difficult to find info on Qualcomm support length, but Samsung may be guaranteeing 4 years updates only on the phones which use its Exynos processors, which they control the software support for. Still, how can they guarantee 4 years of updates to Android, if even Google doesn't guarantee this? https://support.google.com/pixelphone/answer/4457705?hl=en

    In terms of reducing the support burden on cheaper devices, you're right that quarterly updates would lessen the burden on HMD a bit, but probably not by a factor of 3 like you suggest, as all the bulletins still need to merged and tested.

    Cheers 🙂

  • I'm sure most people won't mind (in fact will be happy) with security update coming quarterly for another additional year of OS upgrades.

  • Philip_05 Philip_05
    ✭✭✭  / 
    Sony also promised 3 years update to flagship phones and...battery replacement program for old phones
    https://www.somagnews.com/sony-promised-3-years-update-to-flagship-phones/
    https://www.gsmarena.com/sony_xperia_1_ii_and_xperia_5_ii_will_get_android_13_rumor_says-news-45044.php
    How will be response HMD Global Oy?
    4 years Android upgrades and 5 years security updates?
    In my opinion also HMD should be fastest in the market in upgrades Nokia smartphones to latest version Android, just after Google Pixel phones.
    Maybe something more, new innovative technologies?

  • Philip_05 Philip_05
    ✭✭✭  / 

    OnePlus, 3 years security update


  • Philip_05 Philip_05
    ✭✭✭  / 

    Smartphones with Project Treble. Qualcomm starting with the new Snapdragon 888 will support 4 Android versions and 4 years of security updates



  • Philip_05 Philip_05
    ✭✭✭  /  edited February 27

    Samsung smartphones and tablets will get 4 years of security updates


    Gigaset SX290 "Up to 5 years security updates" 😲

    https://www.gigaset.com/hq_en/gigaset-gx290/


    Come on HMD Global ..."No Time to Die" 😜

  • madbilly madbilly
    Super User  / 

    Hi all,

    And now we see that HMD are actually degrading their "up to date" promise, with the C-series apparently not getting any OS updates and only quarterly security updates for 2 years.

    However the G will get the same as now, and the X will apparently get 3 years of security and OS updates. Does this mean that higher range phones will get more years of security and maybe even more years of OS updates?

    Well, Fairphone just released Android 9 for the Fairphone 2, 5-6 years after it launched with Android 5, so they currently have the lead on the Android side (still not as good as Apple though, I think).

    Still, it's sad to see that HMD are degrading the up-to-date promise for their cheaper smartphones.

    Cheers 🙂

  • Keith Keith
    ✭✭✭  / 

    Agree with @madbilly

    Seems the new range of phones are a step backwards. The C range seems poor. Get a 1.3 or 1.4 if you can.

    The G20 seems near the 5.4 but I'm not sure how good the Mediatek processor is.

    With good deals on the 8.3 most places, I think the X phones only win because of the 3 years warranty.

  • madbilly madbilly
    Super User  / 

    Hi @Keith,

    Yes, I'm not sure why anyone would buy a X20 with the 8.3 5G actually cheaper at the moment!

    Cheers 🙂

  • Kartik Gada Kartik Gada
    Super User  / 

    They are just clearing the stock of the Nokia 8.3 5G. Happens every year. 😅

  • singhnsk singhnsk
    Super User  / 

    The X20 will be cheaper (discounted) by the time the stocks of Nokia 8.3 finish up 😛

    Now depends on what quantity they have.

  • madbilly madbilly
    Super User  / 

    Yes I know it happens every year... two or three times a year I think! But it's notable that the better phone is cheaper at the moment. This doesn't always happen quite as notable as this.

    OTOH, the X20 does come with the power earbuds at the moment.

    Cheers 🙂

  • singhnsk singhnsk
    Super User  /  edited May 4

    And I own them. They are just okay-ish. I'm sticking with my OnePlus earphones.

    The Nokia ones have a not so good touch controls and also cannot switch to a different Bluetooth device on-demand. If I have it connected to my phone, I am forced to turn off my phone's Bluetooth so that they disconnect and then I can connect them to the laptop. They don't support Qualcomm APTx either even though Qualcomm is their strategic partner.

    Edit: I have the Earbuds Lite. So, sorry for the mixup. I can't say how better the non-lite variant is over the Lite ones.

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