Hi all, Short read: Check out and sign this petition 👍 I'm sure that many of you, at some point, have had some electronic item break.
Short read: Check out and sign this petition 👍
I'm sure that many of you, at some point, have had some electronic item break. Maybe it failed by itself, or maybe it broke due to your mistake, e.g. getting it wet or dropping it on the floor. When that happened, what did you do? If it was still under guarantee/warranty and the failure was not your fault then you probably sent it back to the manufacturer. Otherwise, are you technically minded and tried to fix the item yourself, or were you able to easily find a repair shop who could repair it for a reasonable price?
Neither? You had to recycle it and buy a new one?
Exactly, that's the problem - modern consumer electronics seem to be designed to be either not repairable at all or only repairable with special tools which normal people don't have. In addition, the information about the construction of the device, which parts do what and the availability of spare parts to buy, is often severely limited. Smartphones seem to be the worst example of this. Some manufacturers lead by a good example, e.g. Fairphone, but the vast majority require special tools and parts often cannot be obtained outside of authorised repair networks, at such high prices that repair is uneconomical - looking at you Apple 😡
HMD is no exception, AFAIK they don't make it easy for anyone (public or commercial) to get information on how to repair their devices or to get spare parts. In fact we have seen on this forum many many times where a device has failed within warranty and been sent to repair but it is considered unrepairable because the spare parts aren't available or it is uneconomic, e.g. Nokia 8 displays. The owner often gets replacement or some sort of refund, so may eventually be happy with the result, but the result is not a good one, because all of that energy and those materials made to use the phone are wasted.
If the EU implements right to repair legislation for smartphones and other consumer electronics it won't just benefit people in the EU. As the EU is one of the largest single markets for these devices vendors will have to comply with the legislation and this will influence their operations in other parts of the world, so potentially everyone will benefit from this right to repair. Even if there is no direct benefit, it will give citizens of other countries an example to show to their politicians to encourage them to do the same, or better.
By signing this petition you will send a signal that you want your smartphone to be repairable by you or a professional of your choice, not restricted by the vendor of your smartphone, be that HMD, Apple, Fairphone or anyone else.