Poor Support from HMD Global

Dear HMD Global, You didn't provide any information about service charges at service center on website or in support chat.

Poor Support from HMD Global

Nirmal Katariya Nirmal Katariya
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Dear HMD Global,

You didn't provide any information about service charges at service center on website or in support chat.

Please make one web page for service charge and parts price like display, back glass etc. If you don't have time to do it just post this information in community. Hope @dipankar paul you read it.

It's very big issue because in India service center is very very far for most people. When someone one need to know about how much cost to change display or some issues support chat not provide any such information they simply told to visit service center. When someone visit service center they charge sometimes very very high so generally people don't repair their phone in service center. So we need to visit service center. It waste our time and their time also. If we have information about charges before the visiting service center it will help us.

I talk about my story. My Nokia 6.1 display cracked so I ask support chat they told me to visit service center. When I visited service center they told me it cost 7000₹ and guess at that time my device available on Amazon at 6999₹ price. But whole point is I need to visit service center. It take my whole days because I have only 2-3 buses for day. If you gave me information in support chat or on web page or community, I had saved my day.

Thanks 🙂

Hope you reply...

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