My nokia 6.1 plus is swiching automatically on android one logo sometimes shuts downs on nokia logo.whem I connected to the charger it will switch on normally after 5 mins connected to charger it will switch off automatically ,when I unplug the charger phone will switch off and restart and switch off on Android one logo.
My nokia 6.1 plus is swiching automatically on android one logo sometimes shuts downs on nokia logo.whem I connected to the charger it will switch on normally after 5 mins connected to charger it will switch off automatically ,when I unplug the charger phone will switch off and restart and switch off on Android one logo. In download mode it is not swiching off .does anyone have this complaint ? And please tell me why it happens...
Comments
Factory reset your phone.
The only related problem common to most users is the auto restarting bug that occurs after some heavy tasks, which may be fixed in next update.
I have done both soft and hard reset but the issue still exists
My phone is also switching off randomly while using and sometimes it boots back normally and sometimes it get into boot looping.I noticed that it is happening mainly during playing media and at the time of an incoming call.Does anyone has got a solution?
Have you checked your battery is draining too fast any problems like that ?
I think so
It will be the issue of software or battery.please go to the nearest authorised service centre.
Have you got your issue resolved?
No,here no service centres are opened yet
My phone is also automatically turn off then restart again and again. While watching videos, what is the problem ?🤔
I have also this problem but I dnt why it's happening
It may be a bug in the software change the software in your nearest authorised service centre
Lot of nokia 6.1 plus users have this issue.the only way is go to the nearest authorised service centre.but in my case the problem is with the battery.
Hello Guys.
I would like to ask you first if you're use a NON-NOKIA Branded Charger and Charger Cable?
Same is my situation bro
Did anyone tried reinstalling android os?
me too, i'm facing the same problem. as soon as i plug out the charger the phone get switched off, and when i try to switch it on, it shows android one logo and then again gets switched off. Also, if i plug in the charger then only it gets switched on properly but gets very hot in 5 mins. sometimes if the charging is on still it drains out the battery. don't know what's happening with my phone. totally dissatisfied with nokia phones especially this nokia 6.1 , anybody who can help pls let us know!
I have been facing same problem like this. When i play any video from my phone vie mx player , Whatsapp , YouTube etc etc my nokia 6.1 gets turn off . My friends are laughing at me questioning why I bought this nokia brand ?? But I proudly say that I am a nokia lover. So nokia team please do something for us .
Same here bro.
I have been facing the same problem. I contacted Nokia online customer service but they suggest me to visit Nokia service center. 😭. And I don't want to waste my money because it wasn't our fault. Nokia updates are not really useful .. shame on Nokia HMD global.
Dear Nokia and HMD global team
Once upon a time when Nokia was a sinking ship we all Nokia lovers bought Nokia phones and hold you not to sinking in deep sea. My friends suggest me not to buy Nokia Android but I didn't care them. Now I am in trouble and seeking help from Nokia team but you don't have any questions or time to respond us.
My Nokia 6.1 has destroyed by updating may security patch ; problems are mentioned below:
1. Randomly switch off
2. Rear camera do not working properly
3. Front screen fleshlight is currupted
4. When i increase volume key mobile gets off
5. Charging and battery issue
Etc etc..
Please do something for us otherwise the whole world will be left you alone.
Thank you & Regards
Nokia 6.1 user
jintumanikalita
My nokia 6.1 plus getting switched off when I play any audio or video but when i use headphone while playing video mobile doesn't get switched off. Can I get solution of this problem.
Hey, you got any solution shiwa??
No... Do you get ?
after the recent update in my Nokia 6.1, the phone gets randomly shutdown, again and again on android one logo sometimes shuts downs on the Nokia logo. when I connected to the charger it will switch on normally after that it will switch off automatically when I unplug the charger from the phone will switch off and restart and switch off on Android one logo...
the problem started just after I installed the security patch, and now I can't even play media and games,because the phone randomly switches off.
It's not only me many Nokia users are facing the same issues,so its not the battery issue but definitely a bug,please respond asap...
I have been using Nokia 6.1 from last two years.
I hope that the Nokia team will solve the tech issue as soon as possible.
Hello nokia I am suffering from problem that occurs since a week my nokia 6.1 automatically switched off and again starts again again that's why i dont do any work properly please solve this problem it is not my problem it occurs many nokia devices please i request to nokia to solve my and other users problems i will always thankful to you
I trust that brand since many years don't spoil the brand value
I am also facing the same issue and just sent the phone for repair and it's out of warranty Now, I fear if they will also try to charge me with all that ****. I was using WhatsApp and then suddenly the phone started restarting and remain stuck at androidone logo no matter what i tried.
My phone also Nokia 6.1plus (restart automatically) what's happening?? Some software issues???
Please Nokia ....
Do something.....
My nokia 6.1 plus is swiching automatically on android one logo sometimes shuts downs on nokia logo.whem I connected to the charger it will switch on normally after 5 mins connected to charger it will switch off automatically ,when I unplug the charger phone will switch off and restart and switch off on Android one logo. In download mode it is not swiching off .does anyone have this complaint ? And please tell me why it happens..
For those facing this issue try switch on while charging and decrease the volume levels to less than 70%(notifications, media, alarm) every sound output and using multiple apps also shuts down the phone. this is an update issue and waiting for nokia to fix it in the future update. But probably we don't get the issue fixed.