Multi-touch problem of Nokia3's touchscreen

I own a Nokia3 and it's touchscreen works fine in most situations. But it is not okay for my multi-touch testing.

Multi-touch problem of Nokia3's touchscreen

user1509504483729 user1509504483729
 /  edited July 2018

I own a Nokia3 and it's touchscreen works fine in most situations.

But it is not okay for my multi-touch testing.

When I keep two fingers close to the center of the screen, the response is correct.

But when I keep fingers close to the edge of the screen, it always shows only one point.

I got the same results between test with glass screen protectors or none.

https://www.youtube.com/watch?v=sQeDAimCkxc


Comments

  • Alan Alan
     /  edited July 2018
    I have a similar problem with the touchscreen of the Nokia 3. Happens to me with teo Nokia 3's. When playing a game in landscape mode, the lower part of the screen doesn't react to two simultaneous touches (around 1cm from the lower edge to the middle is affected). Happens in games where you have to move/look and shoot at the same time. It doesn't matter how you hold the phone (bottom speaker on left or right). I tried several 'touchscreen test' apps and the phone registers 10 finger multi touch without any issues. I hope Nokia/HMD will address this issue.
  • user1510308850030 user1510308850030
     /  edited June 2018
    I too have this problem. Especially while playing games it's annoying!
  • Shirsh Sundaram Shirsh Sundaram
     /  edited June 2018
    my phone Nokia 3 has the same problem. multi touch does not work during properly the games
  • user1510831911863 user1510831911863
     /  edited June 2018

    hello I wish that could solve this problem soon because it prevents me from playing my games on my device, we would like nokia have a response according to the situation presented by users

  • user1511138114542 user1511138114542
     /  edited June 2018
    I have this problem too. Please fixed it on next update. I love nokia phone. Build quality are very good.
  • user1511138114542 user1511138114542
     /  edited June 2018
    I have this issue too. Hope will be fixed on the next update.
  • user1511603356561 user1511603356561
     /  edited June 2018
    Hi im from indonesia , I have the same issue too, @nokia Can you solve this issue on ur next update?
  • user1512195849217 user1512195849217
     /  edited June 2018
    Same problem, is this a permanent problem or a software update will fix it? Does anyone know?
  • user1514986149669 user1514986149669
     /  edited June 2018

    same problem,i cant play emulators with only one point i wish it update so it can fix this

  • wilson shrestha wilson shrestha
    ✭✭✭✭  /  edited June 2018
    Yupp same problem with every Nokia 3 i guess. I wonder if it's a hardware issue or just the software. I heard someone asked the support staff about this and they said that Nokia 3 doesn't have continuous multi touch feature. Shame on them.
  • wilson shrestha wilson shrestha
    ✭✭✭✭  /  edited April 2018
    Ok i just had a chat with Nokia support team just now they said that they will investigate this issue deeply. Let's see how much time they take too address this issue and its been two months already.
  • user1515941275518 user1515941275518
     /  edited April 2018
    Yes i have this problem too please fix it, playing game is so uncomfortable
  • user1515973548051 user1515973548051
     /  edited April 2018
    same problem with multitouch it annoying
  • user1517393261705 user1517393261705
     /  edited April 2018
    Hello Nokia, please fix multi touch nokia3 soon. Many people uncomfortable with this problem. Please please please!!
  • wilson shrestha wilson shrestha
    ✭✭✭✭  /  edited April 2018

    Lets be positive that they fix this in the Oreo update. Watch out for beta update.

  • Joeven Bryan Delgado Joeven Bryan Delgado
     /  edited April 2018

    I contacted nokia support because i also have the same problem and they said " we are sorry but nokia 3 has multi touch only in the middle of the screen" and i said i hope this gets fixed and they answered " we don't know if it will be fixed"



  • Alan Alan
     /  edited April 2018
    Could the reason be the curved display on the Nokia 3. The curves are very close to the edge on the left and right side of the phone. This would mean it is a hardware problem and cannot be fixed unfortunately.
    When holding the phone in portrait mode I don't notice any touch problems in games. The multi touch problems are especially noticeable when playing games in landscape mode.
  • user1530216736856 user1530216736856
     /  edited August 2018
    My Nokia 3 is similarly experiencing difficulty in playing football games especially dream league am unable to press two keys at once dis is really bad pls do something about it or find a way for us to get a phone swap
    This problem should be addressed or Nokia would be getting a lawsuit for making improper functional phones
  • Pls fix dis problem why can't we use a phone the way we want at this price.
    Nokia was chosen because we felt it should be better than competitors like infinix and tecno so why should it perform worse than them.p ks make a solution available ASAP
  • me too tha same multitouch problem but on nokia 1 witch annoying me and make me cry when i play a game without any lag 
  • Aman Aman
    ✭✭  / 
    I went to service center . And they told me that we changed the touch pad and all the thing even after that the problem was still there .then I contacted Nokia main office on call they told me that Nokia 3 doesn't support multi touch. That's all this problem is not going to fixed they said
  • wilson shrestha wilson shrestha
    ✭✭✭✭  / 
    Its a hardware issue and I believe it cannot be fixed with software updates. If it was fixable it should have been fixed by now after so much time that this issue has been reported by numerous user. Apparently, it seems all the Nokia 3 phones suffer from this problem.
  • in fact it happens to me exactly the same and update to android 8.1.0 and still the same problem I do not know what I hope and the technicians of nokia can fix it or it will be that nokia 3 does not have multi touch? :( 
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