Microphone issue Nokia 8

I have issue with microphone of Nokia 8 During calls the one who speaks with me hearing Confusion (ssshhhhhhhh) My voice is not heard!

Microphone issue Nokia 8

Mohammad Mustafa Mohammad Mustafa
✭✭  /  edited May 27

I have issue with microphone of Nokia 8

During calls the one who speaks with me hearing Confusion (ssshhhhhhhh)

My voice is not heard!

If i use speaker all is very good, my voice is heard.

If i use Facebook messenger the voice is good, no problem!

Comments

  • farsleyrhino farsleyrhino
    ✭✭  /  edited May 27

    I had the same issue. If you type *#*#372733#*# * into the phones keyboard a set of test functions will appear. Fit some headphones and test the Microphones. I had a failure of microphone 2. Mic 2 is the one just above the camera lenses. If the phone is still in warranty and there is a mic failure send it back.

  • Mohammad Mustafa Mohammad Mustafa
    ✭✭  / 

    Thanks for your help

    When i test the headphones it's work without any issue.

    When i use the camera still have the issue.

    The phone not still in warranty because i baught it from another country.

  • farsleyrhino farsleyrhino
    ✭✭  / 

    Yes mine worked fine using both the headphones and the speakerphone when making or receiving calls. The issue was that the person calling me could hear a static type hissing noise if i was using only the phones internal microphone . With the headphones fitted and using the test function for Microphone 2 a loud "static" type noise could be heard.

  • Mohammad Mustafa Mohammad Mustafa
    ✭✭  / 

    Now i uninstalled application (sleep sycle) i think that's the reason of this issue.

    This application using the microphone all time.

    Now all is good but i'm not sure till now that's is the only reason 💯%.

    I'll test and I follow the phone.

  • farsleyrhino farsleyrhino
    ✭✭  / 

    Glad you seem to have sorted this out.

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