Black screen in call

When receiving a call the screen goes black, when the call ends it turns on again. Any solution or wait for the update to android 10.

Black screen in call

SLINK2750 SLINK2750
✭✭  / 

When receiving a call the screen goes black, when the call ends it turns on again. Any solution or wait for the update to android 10.

Comments

  • SLINK2750 SLINK2750
    ✭✭  / 

    I already solved it was the protective foil.

  • When receiving a call the screen goes black, when the call ends it turns on again. It just started happening.

    There is no the protective foil to remove.

  • Niels_Nokia_72 Niels_Nokia_72
     /  edited December 2020
    A combination of dirt and the cover has probaly closed the screen. 
    It's part of the battery saving feature. This is a very sensible 
    function.
    

    As soon as I cleaned the area, the phone worked normally again.

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