Still not able to update to Android 10 and no May 2020 update

Hi all I hope this message finds you guys fine. I brought my Nokia 5.1 plus from a US mail order company and I am using it in Canada.

Still not able to update to Android 10 and no May 2020 update

Wilton Wilton
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Hi all

I hope this message finds you guys fine.

I brought my Nokia 5.1 plus from a US mail order company and I am using it in Canada. Unfortunately, I am still not able to update my phone to Android 10 and also don't have the May 2020 security update. I tried to use a US VPN and Japan VPN, I still can't get those updates. I am trying not to factory reset the phone, since it is my wife phone, not mine.

The reason I bought an Android One phone is for the OS and security updates, if Nokia can't provide a solution for this situation, I have no reason to buy Nokia phone or Android One phone again.

Someone on other posts mentioned Nokia pull back the updates, I wonder if it is the reason affect my phone. Anyway, please let me know if there are anything I can do.

Thanks in advance

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