Nokia 9 Mobile Data Problem

Hi, since the last maintenance update my phone have in areas where 5G is available, problems to find a mobile connection, it lost the connection and can not reconnect any data standard (Edge, HSDPA, 3G, LTE).

Nokia 9 Mobile Data Problem

dorso dorso
✭✭  / 

Hi, since the last maintenance update my phone have in areas where 5G is available, problems to find a mobile connection, it lost the connection and can not reconnect any data standard (Edge, HSDPA, 3G, LTE).

Often the phone freez completely and make a restart self.

I never saw this I tried a reset, changed some settings for data, nothing helps, the nokia 7.2 have no problems in this areas or anywhere.

I don't know what can I do.


Have anyone the same problems?

Best regards

Answers

  • Anthony. Anthony.
    ✭✭  / 

    confirm, same problems here.

    not sure but think the problems startet after this update to a new android 10 build. network problems, random freezes and reboots.

    tried numbers of factory resets...thought the problems got solved....but not really.

    yesterday changed to a new sim card, one day now without issues...but doubt if it lasts.

    maybe there's a fix in a further update, maybe

    my hope is low.

  • dorso dorso
    ✭✭  / 

    Yes since the last build.

    Completely the same here.

    And now, the new SIM card helps?

    Best regards

  • Anthony. Anthony.
    ✭✭  / 

    Hm, don't know exactly, cause still had some issues after changing the sim card.

    Some signal drops and a self reboot.

    But the problem seems solved after installing the August security patch on monday. No problem since then, no network problem no reboot, all works like it should.

    So I can't really say what solved my issues, sim card caused a problem on provider side?

    Security update solved the problems? Strange, but I can' explain.


    Do you have installed the August update? Still problems?

  • dorso dorso
    ✭✭  / 

    I have already installed it, but the problems are still here .. :/

  • Hello,

    I’m having problems with data connection in locations where operators are testing 5G.

    My Nokia 9, updated with 11/2021 patch won’t connect to 4G. Nokia says the phone has no problems maybe because they test it in Hungary and the error occurs in Portugal… anyone can help?!

Sign In or Register to comment.