Poor wired audio quality

The wired audio is very noisy and has a high-pitched whine in one earphone a lot of the time.

Poor wired audio quality

Paul D Paul D
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The wired audio is very noisy and has a high-pitched whine in one earphone a lot of the time. To make it useable I've had to add an in-line volume controller, turn it right down and turn the phone's volume right up to increase the signal to noise ratio.

I wonder if this is simply poor/cheap hardware or a software issue that can be fixed?

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