Unable to launch camera application when phone battery is less than 15% on Nokia 7.2

Camera was working fine before. Received August 2020 security patch update. Unable to launch camera application when phone battery is less than 15%.

Unable to launch camera application when phone battery is less than 15% on Nokia 7.2

Savadatti Savadatti
✭✭  / 
  1. Camera was working fine before.
  2. Received August 2020 security patch update.
  3. Unable to launch camera application when phone battery is less than 15%.
  4. After launching camera application, phone shows a black screen and camera never launches.
  5. Restarted the phone, then camera started working fine.
  6. Issue is seen everytime when phone's battery is less than 15%.

Build Details :-

Phone - Nokia 7.2

Android Version - 10

Build Number - 00WW_2_270_SP04

Kernel Version - 4.4.194 Wed Jul 29 05:04:08 CST2020

Comments

  • Manish Toor Manish Toor
    ✭✭✭  / 

    Maybe the battery saver (some features are stopped to save battery) is trying to stop the camera app from launching. I am not sure try turning off the battery saver when you reach at 15% and do it again.

  • Savadatti Savadatti
    ✭✭  / 

    Its working fine now after following the procedure from support team.

Sign In or Register to comment.