Sim 2 caller tone stopped

Please my 4 months old Nokia 2.3 phone suddenly stopped ringing on sim 2.

Sim 2 caller tone stopped

uduezue uduezue
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Please my 4 months old Nokia 2.3 phone suddenly stopped ringing on sim 2.

I have tried to set it to a ring tone, but it got stock to unknown and always show android process media has stopped each time press it to select a ring tone. Please help me with a solution. Thanks. Tagbo

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