Hi all most here know who I am and i have a serious issue with the charging port.
Hi all most here know who I am and i have a serious issue with the charging port. Now like many threads here left unanswered on the issues surrounding the Nokia 7 Plus which I also have commented on and still no repsonse from anyone which is down right ignorant not to be addressed.
Here is a video on this issue on the Nokia 7 plus check it out if you have the same problem please comment below as action needs to be taken with issues on this device .
Comments
Update.. The phone will not charge now.Note there is no dirt or lint in device as not kept in pocket and also I have posted this on twitter and NO RESPONSE. is this how HMD and Nokia now treat long time loyal customers who spent thousands on their products along with support and promotion over the years???
https://twitter.com/techbuzzinfo/status/1034358126357688320
same problem here i'm tired of it it was working absolutly right two days ago but now it's not working properly
I chat with the Nokia mobile care and what they said is, i must contact to the seller and ask for replacement.
I also said that other people have this problem. I ask if the build quality is bad. They answered: we do not have such information at the moment, but i will transfer your feedback to the relevant department
So nothing to answer to the problem at all.
This is not good enough why should I have to return a device to another country when we hsve care centres here. Also I will point out it's not an option to repair either it's cheap housing which worn down I'll update when I have more information.
I purchased this phone a couple of months ago and the USB Type C charging port has almost completely failed. I did not expect this from a phone that claimed 'Built Like a Tank' on their promo material. Sad indeed.
An update.. Apparently it has been repaired if you can understand the email. I will revert back when i get the phone in hand and give it a good imspection,hopefully there is a repair sheet with it to tell me what was done.
https://twitter.com/techbuzzinfo/status/1037768317795225600
UPDATE.. PHONE BACK FULL REPORT.. There was more than a USB-C issue
https://techbuzzireland.com/2018/09/10/nokia-7-plus-repair-how-did-it-go-there-was-more-that-the-usb-c-issue/
The screen scratched really easily, and now this.
The build quality doesn't seem good
Testet on 3 Nokia 7 in Store, all have this.
I have now my 3rd <---- , why, ? because of this Problem.
2, 3, 4, days, or 1 ,2 weeks or 1 2 months and all fits well but then, baaaam, wacky and Beep Beep charging noise.
i had 3 talks to my seller and alot of Problems to get a new phone (as i said, ist now the 3rd).
but i can say, Samsung lower class phones have same problems
I, too, use the Nokia 7 plus, and for the past month have been experiencing this same, frustrating problem.
The solution I found (which may be unique to my experience) was to stop using the wall adapter provided by HMD Global out of the box. For a time, it worked well, but in the last month, would connect briefly, and then after 30 or 40 seconds, discontinue charging my device.
I have another device (JBL Bluetooth speaker) which also implements 'quick charge' technology, and I attempted to use its wall adapter with my phone - as an experiment. I was happy to find that the charge was uninterrupted for the entire time that it was plugged in.
So, my takeaway from this, after having experimented with different solutions, is that the wall adapter that was provided to me by HMD Global was faulty, and that there was no issue with the device itself, nor the USB Type-C cable.
It's unfortunate that I must throw out the adapter, but at least I have something else that can do the same job.
Johan
But, please do experiment with alternatives.
Peace
https://ibb.co/QD3Jmyj
https://ibb.co/9vppXLs
Lemme explain my charging issue-
1. The phones stays on charging and I get the sign on top right battery symbol but its not charging neither its showing anything written like "Charging" on lock screen.
2. You have to try your luck by pulling the charging cable out and try reinserting with hope of getting "Charging" written on lock screen.
This is daily hardship we have to go through. And because of sensitivity of charging port you will be never able to use phone while charging.
The irritation becomes more with two scenarios-
1. You left phone with "Charging" written on lock screen, you came used it a bit now it says "Charging" but still not charging.
2. This one is rare but most irritating- You left phone with "Charging" written on lock screen and as screen goes off and you light up screen neither its charging nor any symbol in batter symbol or any thing written now on lock screen. You have to push the charger bit inside again or go back with rotating it 180 degrees and try luck.
My phone is not much old like 5 months old.
Going to Nokia Service Center is waste as service is provided by third party and they say at least 20 days to get phone back, I don't have 20 days to stay without phone. We have many dependent tasks on our smartphones.
One more point if your going to replace your charging port make sure your display no crack/damage, in-case if any damage means service centre guys not accepting because while replace charging port display may be broken(i am not sure about this -- they told me this dialogue)...