My phone is warm while laying on the bed and it was turned off.

after update 1 september 2020. hard reset not solve it.

My phone is warm while laying on the bed and it was turned off.

firstna firstna
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after update 1 september 2020.

hard reset not solve it.

Comments

  • firstna firstna
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    ok it is caused by 2year battery

  • Pongo Pongo
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    No it's not. We all have two year old battery now, but the device isn't getting hot when left alone. An app is obviously running in the background on yours.

  • jacobspace jacobspace
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    Hello @firstna

    Your phone can get hot for many reasons, including overuse, apps running in the background, malfunctioning software, malware, or if it’s simply been exposed to too much heat or sun. While some warmth is normal, if your phone is regularly overheating, there could be a more serious problem going on.

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