Phone turning off by itself - Nokia 7.1

My Nokia 7.1 runs on Android 10. I've had problems with the phone turning off itself after the update. Sent it to a service centre in Europe in Hungary.

Phone turning off by itself - Nokia 7.1

TanmoyDeb TanmoyDeb
✭✭  / 

My Nokia 7.1 runs on Android 10. I've had problems with the phone turning off itself after the update. Sent it to a service centre in Europe in Hungary. They ended up changing the motherboard and giving me a new IMEI number. Now the phone has started giving me the same trouble as it turns off itself even though it has 80 percent of battery power left. I'm not a heavy user of the phone but it is a big inconvenience to me as I use it for both work and personal use. Please advice how can I fix it myself as I'm due to fly abroad in a few days for work. Thank you.

Comments

  • singhnsk singhnsk
    Super User  / 

    Hi, does it do a soft reboot? Or does it get turned off entirely and stays off?

    I suspect a battery problem. It could be possible that the battery is unable to deliver proper power output. I'd suggest approaching Nokia care once again as they'll look from other angles now :)

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