I recently, talked to their customer care and here is what they said.
I recently, talked to their customer care and here is what they said.
They said that we have already release mr updates till august, and for some reason your device is not getting updates. so you need to take it to the service center to get the latest updates.
so we have to pay for the mess these guys did.
i dont think any more updates will comes to us now, so either we have to do it now on our own or take it to the service center.
I see a downfall of nokia once again.......
Comments
Every supporter answer different i think they don't know anything about dev is doing to reply to user. I alway got same answer it just information all user had already known. Request them ask dev to get exactly information but they never do that!!!! So now what must all user still on April or May SP do?? @HMDLaura Bad Company!!!
Nokia release 1st Maintenance Release V3.15K is on 1st October not August. That prove supporter don't care any information to reply exactly for user!!! @HMDLaura explain!!!
π They're simply and blindly replying based on nokia security maintenance release website brotherππ They don't know actually what happened.
You should instead call the service centre location once and ask how much it costs to downgrade the device, if at all you don't want to do it yourself.
When I went, they refused to downgrade. If you succeed after going to service centre then tell us how much it cost. Please...