Haven't Received Any Update Since October 2020 on Nokia 7.2
My Nokia 7.2 haven't received any update since October 2020.
Haven't Received Any Update Since October 2020 on Nokia 7.2
My Nokia 7.2 haven't received any update since October 2020. In India, the last successful update provided by company is with October security patch of dated '1 October 2020'.
Since then;
• No update in November 2020
• No update in December 2020
• No update in January 2021 (upto this present date at 18 January 2021).
So much for PURE, SECURE, UPTO DATE.
2
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Comments
As You are missing at least three updates, maybe a factory reset is worth to try?
Patches/fixes are deployed and distributed to majority of phones globally so it might be something locally in Your device that disallows downloading/installation...
So my spontaneous advice is to do a backup and do a full factory reset.
@Jocke.Sve
I have tried factory reset a number of times, but of no use.
Every time when I'm trying to see if there is update available, same screen repeats itself as 'Your system is up to date' .
Same problem , nokia 7.2
This is a longshot but maybe... Just maybe...
After factory reset, before creating user profile, turn off phone and replace SIM-card with one from another carrier/operator.
This just to verify that the issue isn't with carriers network but phone itself.
If update(s) doesn't appear You should consider contacting nearest service/support center.
I'm in the US on Cricket network and am also stuck on the October security patch. Unlocked Nokia 7.2.
@JOSEPH PROSSER
That's the issue.
If there are no updates, there is no sense to be called this 7.2 as 'Android One' phone.
Well for Today, I talked this issue with Nokia's Customer Care Representative and their answer was quite simple, "Sir, kindly visit our Nokia Care Service Center, they will surely solve the issue by updating the software manually".
Yes, they can definitely flash a newer build manually :)
I have almost the same problem with my 6.2. I haven't got the v2.390 update and security patch level is November 1, 2020. So I have missed December and January security patches so far. And I suffer from the GPS bug as well.
Same problem with my phone too..... The phone cover says 3 years updates assured.........What a joke company........
@Kimble303 @Dr Sachin
Well, I don't see any other solution to this update problem than to give nokia care a visit to describe the issue so they can manually update the software of device to software update to present date.
Same here for me... Stuck on 1 October 2020...
What is interesting that my phone was come back from warranty service. Before I send it there was installed December 2020 update. When I received the phone then it was July 2020 Update. Phone was updated to October then stuck...
I don't have any Nokia Care Center near my town. What can I do?
Regards.
had the same thing happen. only way is to send it back to them :(
@mic1986 @Thema@TheMagicianThing
No solution of this stupid updates issue, I guess. I visited Nokia Mobile Care today and they told me they haven't received any update after October from Nokia Company, so technically they can't help this.
And also, they shared this info that 'Not all the Nokia 7.2 are receiving the updates at same time, some are receiving, some aren't'. As in the morning another customer came into Care with same problem, stuck with October Update. But the time they were servicing my nokia 7.2, another customer came with nokia 7.2 but surprisingly his phone was updated on January update as well, he told me he hasn't faced any software update issues as he received every monthly update.
01.10.2020 🙁
Are you running 00WW_2_270_SP06 or 00WW_2_340_SP04? As you can see from
https://www.nokia.com/phones/en_int/security-updates
if you haven't got the 00WW_2_390 update, no security updates has been released for your phone after October. But I don't know the reason why some phones have got the v2.390 update and some not.
@Kimble303
00WW_2_270_SP06. This one.
I know about the updates they have released with different build number in recent months.But I haven't got any of that.
Well, it shows nothing more than poor management by nokia, some phones of same model receiving updates , some aren't.
forgot to write down what version it was on after sending it to the store I bought it, so they could send it to nokia for a second opinion.
thruth be told I'm hoping it's coming down to "we'll arrange an alternative solution" as I've had it with this damn bugfest of a phone :(
FINALLY, Nokia 7.2 users who were stuck with October 2020 security patch, now receiving JANUARY SECURITY UPDATE With New Build Improvements as well.
Indeed! Finally! My Nokia 7.2 was updated. Ufff....
Cheers!
How? My Nokia 7.2 has still the October 2020 Patch...
00WW_2_340_SP04SP Only (Android 10)Oct-2014, October 14, 2020
https://www.nokia.com/phones/en_int/security-updates
Have lil more patience, as we all have suffered hiccups on Nokia 7.2 due to lack of updates. Try to do a factory reset once and then check if you are able to see update.
Sometimes, updates arrive late due to carrier locked phones or due to region.
this was true for me - nothing since October 2020 - now, 10 feb 2021 I get November and now december 2020
I think something, somewhere was broken and is now fixed
Great for you, finally getting the updates