When to contact Nokia, KiaOS Tech or other related bodies?

I have been told by Nokia online several times:

When to contact Nokia, KiaOS Tech or other related bodies?

abbas abbas
✭✭✭  /  edited March 18

I have been told by Nokia online several times:

~ Contact Nokia if the issue has something to do with the hardware BUT

~ Contact KaiOS Tech if the issue has something to do with the OS/update BUT

~ Contact the app developer e.g. WhatsApp if the issue is related to that specific application.


They are very compartmentalize in their approach and always point the finger in the other direction when they feel it is beyond their domain.

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