Screen stays black

My girlfriend has a Nokia 6.1 for 3,5 months. Suddenly this morning here screen stays black.

Screen stays black

My girlfriend has a Nokia 6.1 for 3,5 months. Suddenly this morning here screen stays black. It lightens up when you press the power button, message are still coming in, but on screen nothing happens. I even tried to restart it pressing the power and the volume up button together.

is someone familiar with this problem? And of course is there any solution?

Greetings

Wilberd
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