Nokia 5.1 plus "live bokeh" bug in MAY 2021 patch
Recently i have updated my nokia 5.1 plus with may 2021 patch since then i noticed a bug.
Nokia 5.1 plus "live bokeh" bug in MAY 2021 patch
Recently i have updated my nokia 5.1 plus with may 2021 patch since then i noticed a bug. Whenever i open camera and chooses live bokeh or panorama mode camera freezes and crashes. After few minutes i tried to open camera it shows camera cannot connected. After this i can't see flashlight in notification bar (greyed out). Once i restart the phone it seems ok. But still if choose live bokeh (or) panorama mode this issue repeats. Can anyone tells what's the problem with the phone. Is it a software error or hardware error? I have tried clear cache, clear data, and factory reset. Nothing solved the issue
Tagged:
14
Best Answer
Howdy, Stranger!
Categories
- 32.2K All Categories
- 27.2K Phones
- 36 Nokia G50
- 10 Nokia C30
- 55 Nokia XR20
- 4 Nokia C01 Plus
- 69 Nokia X20
- 13 Nokia X10
- 66 Nokia G20
- 16 Nokia G10
- 6 Nokia C20
- 6 Nokia C10
- 13 Nokia 1.4
- 4 Nokia C1 Plus
- 269 Nokia 5.4
- 111 Nokia 3.4
- 80 Nokia 2.4
- 2 Nokia C3
- 258 Nokia 8.3 5G
- 380 Nokia 5.3
- 17 Nokia 1.3
- 147 Nokia 2.3
- 1.3K Nokia 7.2
- 245 Nokia 6.2
- 443 Nokia 9 PureView
- 160 Nokia 2.2
- 1.6K Nokia 8.1
- 889 Nokia 7.1
- 4.6K Nokia 6.1 Plus
- 1.9K Nokia 5.1 Plus
- 2.2K Nokia 7 plus
- 344 Nokia 8 Sirocco
- 1.4K Nokia 8
- 2.1K Nokia 6.1
- 2K Nokia 6
- 228 Nokia 5.1
- 1.2K Nokia 5
- 214 Nokia 4.2
- 103 Nokia 3.2
- 777 Nokia 3.1 Plus
- 290 Nokia 3.1
- 964 Nokia 3
- 239 Nokia 2.1
- 527 Nokia 2
- 75 Nokia 1 Plus
- 283 Nokia 1
- 50 Nokia X7
- 536 Feature Phones
- 11 Nokia 5310
- 14 Nokia 800 tough
- 20 Nokia 2720 Flip
- 4 Nokia 110
- 1 Nokia 105
- 7 Nokia 220 4G
- 4 Nokia 210
- 78 Nokia 3310 3G
- 283 Nokia 8110 4G
- 402 All phones
- 19 Tablets
- 3.3K General
- 89 Home of Nokia Phones
- 52 Announcements
- 2 Tutorials
- 178 All about Community
- 7 Rules & Guidelines
- 463 Community Feedback
- 192 Contest & Activities
- 14 #Campfire
- 25 Global Contests
- 4 Q&A's
- 36 #ShotOnNokia Challenges
- 867 Ideas
- 612 Anything goes
- 3.3K Tech talk
- 118 Software and Specs
- 2.2K Beta labs
- 305 Beta labs
- 214 Android Developer Preview
- 230 India
Answers
Ok thank you. I just want to know is this a hardware problem or software problem. Thanks for your reply man.
Thank you. I just need to know what causes this problem is it hardware problem (or) software problem. Thanks for your reply
Update: so I turned on the camera and took few photos (normal mode and PRO mode) they both worked well, then I switched to live bokeh mode and it got stuck, closed the app and tapped on it again and went to Panorama mode and it got stuck too. Couldn't get it back to work (Camera can't connect error)
So you're right it came with the recent SP update but that was only SP and no MR (it's weird really). It has nothing to do with your hardware man, it's all software issue. Hopefully HMD fixes it in the next month or so.
Thanks for the information my friend
You very welcome man
I am also having the same problem with my device too and i have also contacted the support but they couldn't help me either
So i think that it can only be fixed by another update
If you got any update on this issue please share with me. Thank you
If you got any update on this issue please share with me. Thank you
I also encountered such problems in Nokia 5.1 Plus, I've replaced the camera sensor because I thought the camera sensor was broken but errors and camera application crashes in bokeh mode still appear. This is definitely a software issue, I hope HMD Global releases the MR update this month
my nokia 5.1 plus same too problem..wait update software to fix this problem..
@singhnsk @dipankar paul @dipankar paul @Kartik Gada @Rt@rt social marketing
After installing May SP Live bokeh and Panorama mode has issues when switched to these modes an error msg displays that can't connect to the camera if this happens then the camera app is constantly trying to reconnect with the camera module which inturn eats the battery and also heats up the phone near the camera module . The issue goes off after an restart and then comes back switching to these modes.
Guys pls put some light on this issue and we the Nokia 5.1 Plus users request an camera update with some new features or atleast give an bug fixing update as soon as possible .
Thank you,
Regards KB ☺️
My 5.1 Plus also has this fault following May 2021 patch.
Mismo problema aquí...
Quick update: after june patch, nothing changed and I'm still affected by this bug. Everyone else the same?
Yes, even after June update it still there. So no change
You've gotten June's update already?
Mee too june patch and still the same camera doesn't work properly speacialy the live bokeh and the device performance common nokia fix this ASAP..
Yezz zerr june patch is already in my 5.1 plus right now but my only problem!! Is the camera live bokeh and the device performance please fix this nokia...
I have the same problem 😒
@Akra @ManLikeCliff @Sharoon @Wayan ROG @Fadhil09nokia @Bharath KB @pdig @John Marwin Diana @Ashraf Shumon I've just discovered this, do you have the same problem? For non-italian speaker, it says that my phone is not supported anymore for the camera app made by HMD global itself. I've sent an email asking for explanations, I think you could do the same.
It's the app's problem, 'cause I tried taking a panoramic picture with another camera app and it worked. Too bad 'cause this integrated camera app is very, very good and Nokia 5.1 Plus doesn't support gcamera, so we don't have other good alternatives.
I have already known this, camera app for nokia 5.1 plus in playstore was not supported since 2019 ( pie update). It's not new. Further nokia support doesn't care about it's customer , even if you ask them they simply tell you to take the phone for it's authorised service centre. Even if it's an error becoz of their updates, they still tells you the same. Don't waste your precious time for them. Just tell them about "live Bokeh" issue and many of us experienced this , maybe I repeat maybe they fix this through an update. #nokia5.1plus live Bokeh error
Yes, it's an app pblm but nokia stops its camera app support in playstore for nokia 5.1plus. so the only way they can fix this issue is through a system update.
I saw this wayback in the beginning of 2020. They don't even updated the camera app and hence it shows the error your device doesn't support. The support for the device itself ends on October 2021. So lets hope atleast an MR breaks the ground and solves the issue with an camera update with few features.
For an quick update .
My Nokia 5.1 plus is not anymore in use as the device's usb c port has been damaged after 2 years and 1month of use with atmost care , though the fault is mine . I have just turned off it and packed it to the original box until time comes to repair the port.
If anyone recieves the camera update through GP store or through OTA please do let me know so, that I could install and have a glimplse at it.
And atlast after june patch someone has complained about the disappearance of quick panel shortcut but its not there for me , may be just give a restart or a forced restart to resolve the temperory glitch.
Thank you ,
Regards KB ☺️
Ups, I didn't know it wasn't anything new 😅
I have the same error on my Nokia 5.1 Plus, I cannot use live bokeh or panorama mode. Screen freezes and black. Please Nokia, give us a solution, it really is very uncomfortable to have such camera bugs.
Anche a me problemi alla fotocamera e alle notifiche ...dopo aggiornamento di Maggio....attendo nuovo update..... qualcuno ha provato con hard reset?
It will be better if you share your comments/ thoughts in english