[Fix available] Mobile data connection issues on Nokia C20

Hi, We have a detected an issue which may affecting a small number of Nokia C20 users.

[Fix available] Mobile data connection issues on Nokia C20

dipankar paul dipankar paul
Staff member  / 

Hi,

We have a detected an issue which may affecting a small number of Nokia C20 users. If you are experiencing problems using mobile data, a simple, one-time fix should resolve the problem.

All that is needed is to reset your APN settings. No technical knowledge or experience is required. Here is how you do it:

  • From the home screen, swipe down and then pull down the quick menu.
  • Press the cog icon on the right to go to your Settings.
  • Select "Network and internet", then "Mobile Network".
  • Next, head to "Advanced", then "Access Point Names".
  • Press the 3-dot icon on the top-right and select "Reset to default".

These steps should resolve the problem causing your mobile data connectivity issues.

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