My phone is completely unresponsive. All the buttons works fine but not the touch screen.
My phone is completely unresponsive. All the buttons works fine but not the touch screen. The fingerprint scanner captures my finger print but doesn't unlock the screen. Even when I reboot the phone with long pressing the power button, it starts with a black/blank screen and just the Nokia startup sound (no start up animation) and directly jumps into the lock screen which is completely unresponsive so I can't use the pattern.
It all started yesterday. Then after a few hours my phone just turned off and when I tuned it on it was lagging a lot and there was ghost touching for a brief moment but the phone was working. But this morning it froze again when the alarm started to ring.
It seems like the latest security patch update is causing the problem because my phone was completely fine before that. Fix this issue.