damage product received.

need help i had received a damaged nokia x6, microphone is not working.

damage product received.

monis.u monis.u
✭✭  /  edited October 2018

need help i had received a damaged nokia x6,

microphone is not working.

Comments

  • sai kiran s sai kiran s
     /  edited September 2018

     Initiate a return immediately. The return process is complicated. Nokia team will contact you over mail, you have to share them pics or video of the damage. they will then schedule an appointment in nearest service center. if they are not able to fix the issue , then a replacement product will be sent. huhh!! Hopefully everything goes fine for you. Please do post here your updates which might help others.

  • user1535614809908 user1535614809908
     /  edited September 2018

    Same happened with me too. They are telling to goto service centre to prove whether the microphone really has a problem. Buying from nokia.com was a big mistake. Really painful process in this age.

  • monis.u monis.u
    ✭✭  /  edited October 2018

    we have not purchased  a second hand product,This is what they pay in return for trusting them......

  • monis.u monis.u
    ✭✭  /  edited September 2018

    we have not purchased  a second hand product,This is what they pay in return for trusting them......

  • alikhanxyz alikhanxyz
    ✭✭  / 
    Bought Nokia x6 6gb , mic not working. I'm idiot that I trusted Nokia. Can't claim warranty because I'm in Pak and bought it in China. Once again, Nokia sucks.
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