Frequent shutdowns on nokia 8.1

My phone keep shutdown frequently. I tried the factory reset but still no joy. Here are the scenarios that I noticed the issue the most.

Frequent shutdowns on nokia 8.1

egt egt
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My phone keep shutdown frequently. I tried the factory reset but still no joy. Here are the scenarios that I noticed the issue the most.

* Sometimes when answering calls, ringing, switching to speakerphone, even message (default messenger) alerts while calling.

Also the battery is not charging using the original poweradapter while less than 30%. Sometimes charging but very slow.

Note: it's not the issue of adapter, checked and verified.

Could anybody has this kind of issue? What I need to suspect? Please help.

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