Frequent shutdowns on nokia 8.1

egt

My phone keep shutdown frequently. I tried the factory reset but still no joy. Here are the scenarios that I noticed the issue the most.

* Sometimes when answering calls, ringing, switching to speakerphone, even message (default messenger) alerts while calling.

Also the battery is not charging using the original poweradapter while less than 30%. Sometimes charging but very slow.

Note: it's not the issue of adapter, checked and verified.

Could anybody has this kind of issue? What I need to suspect? Please help.

Nami J

Yes,The same issue is happening in my phone. Sometimes it restart automatically again and again. Even when I receive calls,my phone automatically shutdown and restart.

egt

@Nami J did you got any solution for this issue? Have you ever discussed the issue with any nokia service technician?