Q&A - Have questions about the Nokia T20? Ask us

tzvge

I have just bought the T20 tablet online 30 mins ago. A huge goal for me as my last Nokia device was a 3650! I’ve recently become nostalgic after many years in the Apple environment and I thought I would give it a go with this tablet that will replace my old iPad Air (still working after almost 10 years).

Now I’m afraid I rushed a bit too much as I started reading the forum and became aware of the lack of Widevine L1, as I basically bought this tablet to see Netflix, Prime and HBO when I’m traveling next month.

I’ve also seen that Netflix offers support for the chipset so the only reason for lacking Widevine L1 right now is Nokia’s laziness, as far as I understood.

Are you going to offer an update to Widewine L1 soon or should I cancel my order now and start this new “relationship” with Nokia in the worst way?

These days 80% or 90% of us have had an iPhone or a Samsung and if you want to get back some of your customers after many years you should provide quick answers and quick fixes!

EDIT: I decided to cancel my order for the time being. I may evaluate again the possibility to order this tablet only if Winevine L1 gets supported. Having a 2K screen where I can only see streaming videos on 480p quality is a really silly move.

joe367

https://community.phones.nokia.com/discussion/comment/205981#Comment_205981

Wait till the Android 12 update is released for the tab 🙂 They might sort out the issue. Nokia G21 had Widevine L1 support out of the box, so I am hopeful of T20 getting the same.

joe367

https://community.phones.nokia.com/discussion/comment/204154#Comment_204154

I had faced a similar issue with Bluetooth 5.0 devices in G21, disable bluetooth A2DP hardware offload feature in developer options to resolve the issue. Seem to be compatibilty issue with the chipset.

julioesc

https://community.phones.nokia.com/discussion/comment/206003#Comment_206003

Thank you!

TheManOfMuscle

Hello, I recently purchased a nokia t20. I'm trying to use the app USB Camera by shenyao china, from playstore, in order to connect a HDMI capture card through the usb-c port, so I can capture game footage from consoles such as playstation 4 and nintendo switch and view it on the tablet's screen. When I try to use the app it gives me the error: -256/No space left on device UVC device error!

Are there any workarounds as I've tried using other apps such as nExt camera to no avail. They all throw errors. These apps and the capture card work on my smartphone but not my tablet. I would appreciate any help.

GG60

Why does my new Nokia t20 keep losing WiFi signal?

MarcSS

Hello folks,

I am a longtime Nokia customer who switched to the Apple iPhone but started building their devices in China and Nokia started offering high quality mobile phones, returned to Nokia.

I found some news online that Nokia would have been bought by a Chinese company. Is that true?

It would be a shame if Chinese Huawei and China would dominate our 5G market in Europe.

Best, Marcos

Dayph

When will T20 receive Android 12 build? Or maybe Android 13? Almost a year after its release and there hasn't been any major firmware update :(

yeet plyr

HELP! I'm having issues with bluetooth where no matter which device I use (I've changed 4 different bluetooth devices), my T20 keeps lagging where sound suddenly stops for a second, then replays, then stops after 10-20 seconds.

This is incredibly frustrating and makes me wonder if this device even has bluetooth 5.0. I've only been using this tablet for reading and I want to start watching series despite the annoying 480p resolution, has anyone else experience this bluetooth issue?

fandy

https://community.phones.nokia.com/discussion/comment/206756#Comment_206756

https://community.phones.nokia.com/discussion/comment/205080#Comment_205080

Hello, unfortunately it is a known and very annoying problem, reading around it seems to be a problem of android 11 with some devices but I find it strange that google has not yet released a patch to solve this big problem that makes the tablet with bluetooth practically unusable. I have 2 speakers and a bluetooth headset that I cannot use with the NokyaT20, I was also disappointed by Nokia for not having taken the situation in hand.

😏

Branco.Pop

Hello Nokia ! What's with widewine L1 support for T20 ?

Unisoc chipset is on the list of supported chipsets ?

And when we'll get Android 12(L) ?

I was one of the biggest promoters of this tablet, and now I'm so Disappointed...

How do you think this will affect on future Nokia products selling ?

Hân_đẹp_zai_2022

TÔi đang dùng nokia t20 và tôi gặp phải một vấn đề đó là gọi video đàm thoại messenger, zalo, google meet, âm thanh bị vọng và ồn. Rất nhiều người bị tình trạng này? Mong nokia có một lời giải thích thỏa đáng, không đem con bỏ chợ như hồi windows phone, lumia. TÔi cảm thấy thất vọng dần dần về nokia 2022!

Hân_đẹp_zai_2022

Một cái điện thoại thông minh sinh ra để nghe gọi trong khi microphone lại quá ồn. Thật đáng thất vọng,

joe367

https://community.phones.nokia.com/discussion/comment/206789#Comment_206789

Not actually issue with Android 11, might be because of the unisoc chipset. Both G21 and T20 was having this issue. Please go to developer settings and turn off bluetooth A2DP hardware offload

joe367

https://community.phones.nokia.com/discussion/comment/206756#Comment_206756

For T20 users, if Bluetooth audio is stuttering try enable this option inside developer settings

Alec Hague

My T 20 WIFI problems were resolved when it went back to Poland for repair and they said " no fault found" Prior to this every time another app was opened it caused WIFI to drop.

I bought this tablet last November as a Christmas present for my wife. The issue arose immediately on 25th December. Eventually the Nokia helpdesk admitted this was a common problem on the T 20 and that it was not fit for purpose.

It stopped charging last month. Poland now says it is due to user abuse. Clearly the T 20 should not be on the market.

I have cured our problem though. It has been replaced with Samsung tab s8.

The T 20 will go on ebay for to sell for spares.

After 20 plus years of exclusively using Nokia mobiles, a sad ending to our association, as of course "never again!".

singhnsk

@Alec Hague It is service nightmares like these that make me feel skeptical of my purchases. I understand that electronics can face issues, but that's when the service is much needed, and they should be there to fix such issues. But instead of investing in it, they steer away with reasons like "Water Damage" or one they gave you.

I wonder how it is not a clear abuse of the 2-year warranty that they boast about. If products are put to normal usage, they'll go through normal wear and tear. If a problem comes in, it needs to be resolved irrespective of the physical condition. For example, a broken back panel should not be an excuse for not providing a free repair of a malfunctioning touchscreen.

Anyways, I hope your Samsung Tab delivers better.

fandy

https://community.phones.nokia.com/discussion/comment/208086#Comment_208086

You are great, now I can finally listen to my favorite music without interruption, thank you very much for your interest! 👌

Agent Red Hot

Where can I download Android 12 for my T20 tablet? Please give a link.

Dan Andreșan

https://community.phones.nokia.com/discussion/comment/209144#Comment_209144

It came as a software update, go into Settings!

faraz raza01

My t20 is not charging after it got switched off.

Branco.Pop

https://community.phones.nokia.com/discussion/comment/209545#Comment_209545

In which country ? I didn't revceived any update on my T20

Dan Andreșan

https://community.phones.nokia.com/discussion/comment/209659#Comment_209659

The Netherlands, T20 with LTE.

me12345

android 12 rolled out last week in UK

roman von podewils

Hi @Adam F

My T20 will not switch on or charge

i lost wifi connection and thought a restart would fix that, but when i restarted the T20 the restart screen came up and then the device just switched off and i am unable to switch it back on now

Dr. Kajal Verma

On my Nokia T20, I'm not receiving any fresh updates. My most recent security update was in September 2022; after then, there have been no security updates or system upgrades to Android 12.

Please help.

Darko2

Thanks for providing this platform to ask questions! Could you please tell me whether the USB-C port of the T20 supports Displayport Alt Mode? I wish to use a USB-C to HDMI adapter to send the screen signal to a projector with an HDMI input and afaik that requires the tablet to support Displayport Alternate Mode.

Martin Stevenson

My T20 has died and will not turn on and Nokia support cannot be contacted. The tablet is still in warranty,any ideas please?

Branco.Pop

I finally got android 12 update, but I lost one of very important features - half screen pull down notifications. I hope that this is going to be regulated in some of next updates. Hear me Nokia, and save my finger muscles :)

Drrajkumarch

Hello Mr. Dipankar Paul. Got a T20 4/64 today. When should i upgrade to android 12.