Ozo audio is not working properly

user1536570632029
edited November 2021 in Nokia X20

I am experiencing audio recording issues while capturing video on my Nokia X20 (both normal & cinematic), there is a problem with Ozo Audio that is forcing the hardware to record audio in very low frequency that is even not hearable using handsfree/headphones. I tried various tweaks but nothing helped it work but a "Safe Mode" is solving this problem and while it is enabled, Audio recording is fine during video shoot. I hope team Nokia will surely diagnosis this issue and troubleshoot it in future bug and security updates.

Comments

  • singhnsk
    singhnsk Super User

    Some issues are so hard to identify. Still, can you please try what happens if you disable OK Google hotword functionality? Maybe the Mic use there is interfering with the mic availability during recording.

  • even on my nokia 8.1 ozo dont work . this is total bullshit!!

  • I am experiencing audio recording issues while capturing video on my Nokia g21 (both normal & cinematic), there is a problem with Ozo Audio that is forcing the hardware to record audio in very low frequency that is even not hearable using handsfree/headphones. I tried various tweaks but nothing helped it work

  • Luke Staunton
    Luke Staunton ✭✭✭

    Are you able to install a 3rd party camera app such as OpenCamera and ensure audio recording works for videos?

    If it is only the default Camera app where audio recording does not work correctly then this seems to be the same issue that occurred with the Nokia 8.3 and which is still not fixed after 1 year.

  • I'm here new what's sup

  • Can you install a third-party camera app like OpenCamera and guarantee that audio recording functions properly for videos?

    If the problem lies specifically with the default Camera app and audio recording, it appears to be the same issue experienced by the Nokia 8.3, which remains unresolved even after a year.