[MERGED] Emergency Callback Mode - Page 2

A special thanks to LekaPraat. And also Mr Ghosh.

[MERGED] Emergency Callback Mode

Comments

  • rtistkrishna rtistkrishna
    ✭✭  / 

    A special thanks to LekaPraat. And also Mr Ghosh. I wanted to inform you all that after putting OFF the Sim Card locks the issue has been resolved almost completely. Data Connectivity and Calls are working fine, also Wi-Fi is connecting properly. The only problem is Data while Call is not working.

    Nonetheless, I'm very much satisfied with this till we can get to lock the sim card again 😀.

    Thank you all once again. We helped ourselves.

    I'm from India... for me it worked. I don't know for other countries if the same trick will work perfectly.


  • rtistkrishna rtistkrishna
    ✭✭  / 

    Please follow what LekaPraat has suggested. I hope it will work for you too.

  • Now i have an unsafe Phone...

    Nokia sucks so hard rn

  • rtistkrishna rtistkrishna
    ✭✭  / 

    Hey, toggle Off the Sim Card lock 🔒 and reboot. It will work.

  • TIKU1976 TIKU1976
    ✭✭  / 

    I am also facing same problem emergency callback mode.i couldn't make calls and receive calls.what to do.

  • Mr Ghosh Mr Ghosh
    ✭✭  / 

    @rtistkrishna Sent you a personal message in Nokia community messaging.. Please see...

  • giulio02 giulio02
     / 

    Same problem here,

    please fix as soon as possible

    (sim card lock work around worked)

  • s0l0 s0l0
     / 

    For me: yes I can make and receive calls (I checked). This is after turning SIM lock off and rebooting.

    I also cleared the cache and all storage for "phone service". But from reading your posts I think you have also done that.

    I'm sorry if you are still having trouble.

    s0l0

  • Kiran Rodrigues Kiran Rodrigues
    ✭✭  /  edited February 27

    This trick is not working for me. I am using jio sim. As of now internet is working but calling not working

  • rtistkrishna rtistkrishna
    ✭✭  / 

    Remove Sim Card locks and then reboot. This is temporary solution till we receive next update.

  • akhi s saji akhi s saji
    ✭✭  / 

    Emergency call back mode 😔

  • nashon o nashon o
    ✭✭  / 

    Hi, greetings,, the problem of emergency callback mode has still persisted on my Nokia 2.4 phone...anybody who has found a solution to it,, kindly assist

  • De S De S
    ✭✭  / 

    Yes, I have SIM card lock ON. My SIM card is locked and I use Bluetooth tethering to use my Nokia without any changes. I didn't change anything on my Nokia. That helped me a lot, because I have all my data in my new Nokia and I have only factory apps on my old phone so I use it as a backup in case of emergency like this one... I hope I helped.

  • kpixoos kpixoos
    ✭✭  / 

    Same thing happened to my phone, contacted HMDGlobal Support and their response is to do a Factory Reset which like everyone else did not fix the issue for good, as for me my issue is after the work around data and calls seem to work but the functionality of Voice Over LTE and Voice Over WIFI has never functioned anymore, which is a need for me as I have weak signal mostly where I live, anyone can share a way to downgrade the phone to a previous version prior the security patch, I'm thinking that may solve the issue as like everyone this only happened after an update

    If anyone was successful in downgrading? if so how? I tried searching for tutorials on YouTube but none seems to work

    I guess at this point we can rely only on the community as HMD has no fix yet, they're just giving generic responses

  • kpixoos kpixoos
    ✭✭  / 

    Same thing happened to my phone, contacted HMDGlobal Support and their response is to do a Factory Reset which like everyone else did not fix the issue for good, as for me my issue is after the work around data and calls seem to work but the functionality of Voice Over LTE and Voice Over WIFI has never functioned anymore, which is a need for me as I have weak signal mostly where I live, anyone can share a way to downgrade the phone to a previous version prior the security patch, I'm thinking that may solve the issue as like everyone this only happened after an update

    If anyone was successful in downgrading? if so how? I tried searching for tutorials on YouTube but none seems to work

    I guess at this point we can rely only on the community as HMD has no fix yet, they're just giving generic responses

  • kpixoos kpixoos
    ✭✭  / 

    Im from the Philippines, trick seems to work but I lost the capability of Voice Over LTE and Voice Over WIFI, can anyone confirm if they are experiencing the same thing???

  • rtistkrishna rtistkrishna
    ✭✭  / 

    Yeah, it can't be permanent solution. But till it get fixed, we have to compromise.

  • Mr Ghosh Mr Ghosh
    ✭✭  / 

    @Reginald Reinier Ramos I've already visited the customer care centre. According to them a downgrading of the Android software is not possible as such action will make your phone completely useless. If if this cannot be done in a service centre then I think it cannot be done by a user himself.

  • Mr Ghosh Mr Ghosh
    ✭✭  / 

    As said by Nokia care


  • Mr Ghosh Mr Ghosh
    ✭✭  / 

    Requesting everyone to write at [email protected]

  • Mr Ghosh Mr Ghosh
    ✭✭  / 

    I request everyone to contact [email protected] otherwise they won't escalate the matter

  • Mr Ghosh Mr Ghosh
    ✭✭  / 

    I think for Jio users no trick will work out to get back calling facility.

  • Puspesh Kumar Puspesh Kumar
    ✭✭  / 

    Hi,

    Few days ago I received a security update and took it. After successesfull installation and restart the phone goes in Emergency Callback Mode (initially for 5 minutes and then for infinity). Now It has lost its phone service and data service.


    On tapping the notification "emergency callback mode" an option pops up- do you want to exit the emergency callback mode> on tapping yes the phone shows exiting emergency callback and starts rolling..... But nothing happens in the end.


    However the data service restores itself after several restarts but calling facility has never come back...


    I've done even a "factory data reset" after several restarts. Nothing helped. Then I went to the service centre but they could not help me. I asked them to restore the previous version of android but they replied that this will make my phone dead.


    Contacted customer care numbers and written to nokia chat service.


    Now I will write to nokia email support i.e. [email protected]


    Friends, please update on the matter if you find anything useful solution.


    build number is 00WW_2_280_SP01

    Please help urgently...

  • Mr Ghosh Mr Ghosh
    ✭✭  / 

    @TIKU1976 the solution given by @rtistkrishna might be helpful for you. You must try this first.

    But it is not effective for all network service providers. I use Jio SIM (I'm from India) and this trick is useless for me.

    So, please write at [email protected]. They are the only one who can help us.

  • Mr Ghosh Mr Ghosh
    ✭✭  / 

    Hi, @Puspesh Kumar why are you copy-pasting the same thing. May be you were trying to paste something else.


    please write at [email protected].

  • Mr Ghosh Mr Ghosh
    ✭✭  / 

    @Reginald Reinier Ramos you or service centre won't be able to downgrade. (According to the service centre representative, I visited the service centre yesterday)

    So please write at [email protected]

  • De S De S
    ✭✭  / 

    Yes, I have SIM card lock ON. My SIM card is locked and I use Bluetooth tethering to use my Nokia without any changes. I didn't change anything on my Nokia. That helped me a lot, because I have all my data in my new Nokia and I have only factory apps on my old phone so I use it as a backup in case of emergency like this one... I hope I helped.

  • HolyMan HolyMan
    ✭✭  / 

    What's the update? Does they resolve the main issue on "Call Back Emergency Mode".

    Here's Mine....

    As of this writing, issues still bearing no choice as they don't get any solution but to keep rebooting/restarting my device to enable the mobile data

    And yours?


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