Plug in phone, wait five minutes, and then try to do a Force Restart. This ensure the phone has enough power to restart, and restarting could clear any errors that might be affecting the screen. If possible, remove the battery, wait 30 seconds or more, and then reinstall the battery and start your phone
My wifes phone freeze with black screen two times inside one week , today call one frend to me, ask what he can do, phone screen is black. Only keep power switch over 15 second , then phone start again. How HMD fix this bug ?
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A bit more info and details would help.
Plug in phone, wait five minutes, and then try to do a Force Restart. This ensure the phone has enough power to restart, and restarting could clear any errors that might be affecting the screen. If possible, remove the battery, wait 30 seconds or more, and then reinstall the battery and start your phone
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My wifes phone freeze with black screen two times inside one week , today call one frend to me, ask what he can do, phone screen is black. Only keep power switch over 15 second , then phone start again. How HMD fix this bug ?
Fixed in Android 13 ??