Stuck on May Update

Nokia 5 TA-1024 in Uk stuck on 1 May 2018 update 8.1.0. How do I get later update.

Stuck on May Update

petadata petadata
 /  edited September 30

Nokia 5 TA-1024 in Uk stuck on 1 May 2018 update 8.1.0. How do I get later update.

Comments

  • Spotted other post about issue with update.


    Swapped my O2 sim for old unprovisioned TalkTalk Sim.

    Updated Worked!


    After several reboots and updates, I am now on 1 August 2018.


    Put O2 sim back in and am as upto date as I can be.


    Why do I need to do this. I don't understand. 


    Will I need to go through this process every month.


    Do I need to get O2 involved in a long term fix.

  • i am in UK on 3 network got all updates on time on nokia 5 ta-1024 just got september update today
  • Tried update on O2 sim. No update.

    Changed to Talktalk Sim, and update worked straight away.

    This is not good for O2 users with Nokia 5 phones.

    I guess all O2 users with Nokia 5 are impacted.

    Will contact O2 and see what happens.

  • Contacted O2 Technical support.


    Have an incident number, and the problem will be escalated.


    Hopefully this may resolve the issue. Will update with progress.

  • petadata petadata
     / 
    Good news. O2 seem to have resolved the issue. I have received and updated October patch using my O2 SIM. Very happy. Hope it continues to work.
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