[Bug] [Android 12] - Long screenshots (capture more) do not work

singhnsk

I've been using Nokia XR20 on Android 12 for a while and one feature that I was quite excited about in Android 12 was the "Long screenshots".

Sadly it does not work on the Android 12 build on the Nokia XR20. I tap on the capture more button and the screen dims a little bit as if some activity is gonna run, and then nothing. It probably just crashes and only the currently visible part of the screen gets captured.

Hoping to see this fixed in an upcoming MR.

baltovacs

Same problem with mine.

baltovacs

I have spent time with customer service chat and they told me to wait for an update. I feel they do not want to know about problems with the device.

singhnsk

https://community.phones.nokia.com/discussion/comment/204834#Comment_204834

It is wasteful to talk to HMD's customer support in general. I do not think they have any means of forwarding user feedback to the development team 😐

singhnsk

The issue has been rectified with the new update 2_360 😃

orange flame

https://community.phones.nokia.com/discussion/comment/205297#Comment_205297

Well sadly, it was a half baked resolution, because after some time the saving, editing and sharing buttons in the long screenshot menu doesn't work, only the cancel button. So I'm still waiting for a proper fix.