No mobile data after Android 12 update.

After receiving the Android 12 update, my Nokia G20 no longer receives mobile data. I have tried troubleshooting it.

No mobile data after Android 12 update.

evan6.1 evan6.1
✭✭  / 

After receiving the Android 12 update, my Nokia G20 no longer receives mobile data. I have tried troubleshooting it. I have spoken to Nokia technicians as well as t-mobile. It appears to have an issue with the software after the update. Will there be a fix for this? I've tried online forms that suggest different ways to fix it but nothing has worked.

Comments

  • infotvbox 75 infotvbox 75
    ✭✭  /  edited May 30

    try this

    settings
    cellular network
    advanced
    Access Points APNs
    Just tap on the text on the left: "mobile phone distributor". The right yellow dot must remain activated.
    Open MVNO type
    Select IMSI
    then at the top of 3 points: secure
    then back back back...
    Turn off device (not restart)
    Reboot device
    
    


  • Philomena3 Philomena3
    ✭✭  / 

    I am having the same issue with no mobile data on new phone. I tried the above fix. I may just bring the phone back!!!

  • Philomena3 Philomena3
    ✭✭  / 

    Any other suggestions on this issue please?

  • infotvbox 75 infotvbox 75
    ✭✭  / 

    first fix solve the problem to people in germany with o2.

    i found this ,maybe help .

    https://www.youtube.com/watch?v=fKmRkw5-0eg

  • Philomena3 Philomena3
    ✭✭  / 

    I will try the utube fix. Just spent time with Nokia on chat with issue not solved.

  • Philomena3 Philomena3
    ✭✭  / 

    The utube fix seems to be working. Thank you!

  • FixedPhone FixedPhone
     / 

    The video is a lifesaver. Turns out the authentication type needed to be pap and the apn protocol and roaming protocol IPv4

  • KFit KFit
     /  edited June 1

    Hopefully this works🤞.

  • KFit KFit
     / 

    This didn't work for me. Can someone screenshot their Access Point settings so I can change them manually.

  • Philomena3 Philomena3
    ✭✭  / 

    Do what Fixedphone said above "Turns out the authentication type needed to be pap and the apn protocol and roaming protocol IPv4"

  • daniel edomwonyi daniel edomwonyi
    ✭✭  / 

    I still haven't gotten the android 12 update on my G20

  • kelvin enadeghe kelvin enadeghe
    ✭✭  / 

    Me too

  • Dvrbzn Dvrbzn
    ✭✭  / 

    I'm still waiting for Andr12 . Is IT save tot install when IT is there?

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