"Can't connect to the camera"

Just purchased a new Nokia 3.1 in Australia.  Observations -  Phone updated itself to the latest available Nokia firmware (* Android 8.0).

"Can't connect to the camera"

Just purchased a new Nokia 3.1 in Australia. 


Observations - 

Phone updated itself to the latest available Nokia firmware (* Android 8.0).

First launch : Camera app started with a black screen & then crashed.

Second launch : Camera starts with a black screen then displays 'error : can't connect to the camera'.


Actions - 

1. Force closed the camera app.

2. Cleared both data & cache.


Retry - 

First launch : Camera app started with a black screen & then crashed.

Second launch : Camera starts with a black screen then displays 'error : can't connect to the camera'.


Any suggestions?


* I note that Nokia are not keeping up with Android releases.



Comments

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  • Told to soft reset the phone by Nokia chat support I decided it was easier to :

    cleared cache + data & 'disabled' the camera app.

    After a phone restart & re-enable the camera app it is now functioning..

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