[Merged] When will Nokia G21 receive Android 12 update?

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  • Tarlan brother what's your phone model number mine is TA-1418

  • Have you got Android 12 update on your phone in Pakistan @usman_waseem_

  • Let me know please @usman_waseem_

  • Nokia now I'm tired of the excuses I haven't received the A12 update yet in my ta 1418 and it seems like you don't even care.

  • Dear Usman Waseem,

    I've already told you. There's no plan for Nokia to deploy updates in Pakistan. The OS and security updates are for selected markets/countries only.

  • If anyone gets the update in Pakistan

    Kindly let me know here

  • Seriously! Do you still believe that Nokia will distribute OS upgrades here? FYI: the first Android 12 update was released on Oct 22 for the so-called "approved" market. Now it has been 4 months. Where are the "2x more security updates than the competition and 2x OS upgrades"? Since I purchase G21, I haven't received any updates, either security or OS.

    And also FYI: in Pakistan, the Chinese, "third-class" companies like Oppo etc. have provided OS upgrades even on their midrange-level phones. Samsung also deploys the Android 13 update to its entry-level (and totally **** phone) Galaxy A13 on the first week of January 2023. Nokia is indeed the shittiest company, even below Infinix.

    Anyways, I've talked to the licensee of Nokia here (Techno Pack) and they said that Nokia has already halted its operations here in the country and no support (either OS or warranty) is in the plan and it'll not further launch any devices. That "OS updates and Support promise" is for developed markets/countries in which Nokia has a high market share.

  • g2101
    g2101 ✭✭

    You (Nokia / HMD) are so quick to make a fuss about the launch of new products, with all the promises that goes with that - in the case of the G21; 2 major OS updates, 3 years of Security updates.

    Well, in 2 days it will be FEBRUARY, almost ONE year since the launch of the G21. Model TA-1418 users are still on ANDROID 11 - I am on Sept. Security, others still on MAY

    Contact Customer Support and they copy and paste meaningless messages about check this clear that, blah,. blah, blah. but NO answers. NO commitment. NO feedback. NO interest in it's users. NONE. Shame on you Nokia / HMD. My first Nokia phone in over a decade, and definitely my LASTYou are so quick to make a fuss about the launch of new products, with all the promises that goes with that - in the case of the G21; 2 major OS updates, 3 years of Security updates.

    Well, in 2 days it will be FEBRUARY, almost ONE year since the launch of the G21. Model TA-1418 users are still on ANDROID 11 - I am on Sept. Security, others still on MAY

    Contact Customer Support and they copy and paste meaningless messages about check this clear that, blah,. blah, blah. but NO answers. NO commitment. NO feedback. NO interest in it's users. NONE. Shame on you Nokia / HMD. My first Nokia phone in over a decade, and definitely my LAST

  • I am in Australia and starting to get annoyed that no updates have been issued since September 2022. There has been no android update either.

  • UmairMujahid
    UmairMujahid ✭✭
    edited February 1

    You are 100 percent correct. Today is 1st February 2023 and the OS upgrade is nowhere to be seen. All other companies have already provided Android 13 to their devices and we're still stuck at 11. These "promises" of OS/security upgrades are only cheap and lousy marketing tactics. Nokia is the most fraudulent company I've ever experienced with practically no support - after contacting, they only send robotic, copy-paste answers. Purchasing G21 was my biggest mistake and now I can't resale it because, in my country, not a single person is willing to purchase this piece of crap.

  • FEBRUARY 21!!!!!!!!!!!!

    Nokia 3.4 - GET ANDROID 12

    NOKIA 5.4 - GET ANDROID 12

    NOKIA G21 in UKRAINE!!!! Still on ANDROID 11 SEPTEMBER 5TH!..

    WTH?!...

    АУ!... Вы там чё заснули?!..

    Нам ждать обновление или сразу на iOS переходить?


  • In italy still android 11 on nokia g21.

    the biggest problem for me is that android auto does not work at all. no way to make it work.

  • Hi @khoxi

    I have the same issue. Apparently the A 12 update would resolve that, but sadly we'll never know as we ARE STILL ON ANDROID 11

    ONE year later and we are still on A 11 .... SHAME ON YOU HMD!!

    @HMDAnnika - Annika I can only assumed you've been fired, or you've resigned - because you have been tagged in so many conversations, but your silence is deafening. If you were fired - not sorry. If you resigned, good for you - I'd also be ashamed to be working for, or associated with, a company like HMD. NO consideration, care or respect for users who spend their money buying their products and then. NOTHIING

  • متى سيصل اندرويد 12 لG21 فى مصر؟

  • هاتفي مايزال على اندرويد 11 00WW_1_570_SP01

  • Vaya malo el G21, si lo hubieran hecho peor

  • Danpea
    Danpea ✭✭
    edited March 28

    Hello everyone, to those who have not yet received Android 12 on Nokia G21 I recommend sending it to Nokia Care as I have been told to do on Nokia chat. I just got it back today and they did the update and I have gone from Android 11 5th October 2022 to Android 12 5th February Update. I was also getting cross as it was very slow getting updates in the UK and I wasn't getting Android 12 so if you are stuck on Android 11 please send it to Nokia Care by going on their website and typing in your issue and send it to them. I hope this is helpful.

  • The nearest Nokia Care centre to the UK seems to be Malmo in Sweden. I won't be sending my phone there.

  • I've just had an online chat with Customer Care. Here are some extracts:

    " Yes well, there are several factors that may affect the date you actually receive an update or launch. These factors include device model, region, location, operator approval, and Google’s Security Patch Monthly Release announcement."

    "Yes, I know. But have a look at all the complaints in Nokia Community! No updates since last October implies someone has forgotten us."

    "I deeply apologize for the inconvenience, Android developers are working on multiple issues regarding Android 12 at the moment, hopefully you'll be receiving the update as soon as possible."

    "OK, thanks, but they really should let us know what is going on."

    "Yes, I completely agree with you, please stay tuned to our social media where we are posting official statements regarding latest updates and info"


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    https://www.nokia.com/en_int/phones/

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    https://www.facebook.com/NokiaMobile

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    https://twitter.com/NokiaMobile

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    https://vk.com/nokiamobile

  • As an AI language model, I do not have access to the exact release dates of Android 12 for Nokia G21, but I can provide you with some general information.

    Nokia is owned by HMD Global, which is responsible for the development and distribution of Nokia phones. As an Android One partner, Nokia phones are known for receiving timely and regular software updates. However, the exact release date of Android 12 for Nokia G21 is still unknown.

    You can keep an eye on the Nokia website or social media pages for any official announcements regarding the Android 12 update for Nokia G21. Additionally, you can also check for updates manually on your Nokia G21 by going to Settings > System > Software update.

    It's worth noting that software updates often go through a series of testing and development stages before they are released to the public. This can sometimes cause delays in the release of updates. Nevertheless, HMD Global has committed to providing at least two years of Android OS upgrades and three years of monthly security updates for Nokia phones.

    If you have any specific concerns or questions regarding the Android 12 update for your Nokia G21, you can reach out to Nokia customer support for further assistance.

  • I brought Nokia g21 two weeks before but still I didn't get Android 12 even security update also not very old it's October 2022.

  • s.padhy
    s.padhy ✭✭

    Yes,I bought Nokia G21 on exchanging my Oppo A33 which was on Android 10 with Security Patch February-2023.My Nokia G21 still running on Android 11 with October-2022 Security Patch.Very bad experience.