Screen Froze

Hi Guys, I am facing this issue in my NOKIA 6 handset. Full screen of the phone is frozen.

Screen Froze

Hi Guys,


I am facing this issue in my NOKIA 6 handset. Full screen of the phone is frozen. No touch is working although home button, back buttons and other are working. 


I even tried hard reset of the phone multiple times but after 20 mins of time the screen gets frozen again. Please help me in this issue

Comments

  • Anna - Moderator Anna - Moderator
    ✭✭✭  /  edited November 2017

    Hi! 


    Sorry to hear this. I would suggest getting your phone looked at at a care center near you. You can use our care center locator or, if you're in Europe, you can simply take it to the retailer or operator you bought your phone from.


    Really hope you get the issue sorted soon and you get to enjoy your phone without any trouble!

    Have a wonderful day,

    Anna (Moderator) 

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