This problem has now appeared on my phone. First I got the headphones sounding bad problem and got my device replaced. Now this problem appears.
This problem has now appeared on my phone. First I got the headphones sounding bad problem and got my device replaced. Now this problem appears. I will ask at which point I am allowed to get a total refund and buy some other device because clearly these Nokia devices are low on quality.
I got my phone back from warranty and all they did was reset the phone and install some updates, so it seems to be yet another weird software issue.
I think I figured out what the issue is. For me issue appeares if I drop the phone even just a bit from a height of around 10cm (4 inches). After certain time the issue disappears.
The issue should be due to bad connection/soldering.
Please correlate your "phone dropping" experience to the microphone problem.
I still have the problem after 6 months, no official reply from Nokia, all you can do is send it to repair with your warranty.
Problem with my Mic was solved by Store.They send the Phone to a Authorized Customer Center.They changed Mainboard because the Mic at the top of the Main cameras was broken:3. Microphonehttps://www.nokia.com/en_int/phones/support/nokia-8-user-guide/keys-and-partsYou can see full mainboard and mic in this video:https://www.youtube.com/watch?v=DtInQo4ZLNA&feature=youtu.be&t=4m40sFor accurate check, i recommend check the following:- Make phone call- Make video- Use "Hi-Q MP3 Voice Recorder" with different settings (e.g. "unprocessed" mic selection)Check also this video on YouTube, mabe you find some answers in comment section:
https://www.youtube.com/watch?v=mMW5QpPcgZYI let you know in case, problem appears again in future.One last thing: Don't debug too much, just bring back to store.
I had to send my Nokia 8 to repair on my own expenses so hopefully after they fix it the problem wont come back.
same problem. i have to use headphone when making calls. so disappointed about nokia 8.
I dont know about you guys and I dont want to celebrate too soon but my microphone is working okay now for 2 weeks straight without any issues. I dont know if its really fixed or it will come back, but if by some miracle it is fixed finally, here is what could possibly fix it:
1. May Security update (doubtful)
2. I bought a new extension cord which I was using for charging my phone, I had some suspicion that it is linked to electricity. (this one has less V I think)
Looking forward breaking it with June update lol.
I started having this problem about 10 days ago and it has been persistent since. Having read through this thread I took inspiration from those tat thought that it may be a calibration problem between the multiple microphones.
As I normally keep my phone in my jeans pocket it seemed logical that it might be down to some fluff or dust obstructing one of the microphones.
So I took a household vacuum cleaner and cleaned the edges of the phone and at the back over the camera.
Immediately after doing so I made a test call and the problem was gone. It's only about two days now but I have had no problems since.
Hopefully this can help others, would love to hear if it is successful or not.
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