Smart Lock feature Not listed in Nokia 6.1 plus

Hi team,  I bought a new 6.1 plus mobile , where i found an issue with my mobile is that smart lock feature not enabled. I followed these steps to enter 

Smart Lock feature Not listed in Nokia 6.1 plus

user1538048636051 user1538048636051
 /  edited October 26

Hi team, 


I bought a new 6.1 plus mobile , where i found an issue with my mobile is that smart lock feature not enabled.

I followed these steps to enter 

settings==>security & location ==>smart lock ==> confirm your pattern ==> EMPTY SCREEN (refer attachment)


@ this point of state, a blank white screen appeared without any options enlisted.


when i cross checked with my friend's mobile, this is enabled.


So why it is not listed in my mobile? Can any one guide me to solve this issue?


Note : 

Latest system update :  Android version-8.1.0 ( Security patch level)

Comments

  • Asitkumar Sonani Asitkumar Sonani
     /  edited October 15
    Facing same issue after september security update.
  • user1535443037901 user1535443037901
     /  edited October 15
    I also facing the same problem. Nokia how this is happening. Kindly check and sort out our issues
  • I think this should solve the issue you are facing.
    Just disable Smart lock in Trust agents (in Security and location setting) and restart your phone. And then enable it, all the smart lock options will reappear.
  • Yes it is working but it is not working after sometimes. Again I have to do above process to start smart unlock. Need a permanent solution
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