Problems in September update

There are a lot of problems in the September update of 6.1 plus the PIP mode doesn't work now, the apps freez and don't respond (the Google's too), the auto rotate doesn't work effectively.

Problems in September update

isse isse
 /  edited October 2018
There are a lot of problems in the September update of 6.1 plus the PIP mode doesn't work now, the apps freez and don't respond (the Google's too), the auto rotate doesn't work effectively. Anybody else got issues???

Comments

  • fanas fnz fanas fnz
    ✭✭  / 
    Same issue over here
  • I reported these issues and in the reply they just said to restart your phone but nothing happened from that
  • After sept update i m facing touch issue and ghost touch issue
  • I face that on the keyboard
  • Nokia is not even acknowledging issues
  • phong phạm phong phạm
     /  edited October 2018
    Không thể nhận diện khuôn mặt sau bản cập nhật này
  • This is the reply I got


    Hi Isse,
    Thanks for contacting Nokia mobile care.
    Given the details you provided, we suggest you put your phone on safe mode. Please follow the instructions:

    If the mobile is turn on hold down the Power key for a few seconds.
    Now from the menu select "Power off" and tap until "Restart in safe mode" pops up.
    Then choose "OK" and wait for a short while.
    When home screen appears you will be in Safe mode.
    Restart device to quit this mode.
    Also, you may soft reset your phone:
    Firstly, press and hold the Power button.
    Next, from the options which should appear on the screen choose Power Off and then tap OK.
    You should wait a couple of seconds.
    Afterward hold down the Power key again to turn the phone back on
    In case you need further assistance, do not hesitate on contacting us again.

    Kind regards.
  • I have also done dat,but stil it appears same
Sign In or Register to comment.