GPS not working support not working

  ISSUE on phone: GPS is not supplying a location fix to ANY software I have installed.

GPS not working support not working

Mark Weedon Mark Weedon
 /  edited November 2018

 

ISSUE on phone: GPS is not supplying a location fix to ANY
software I have installed.

Using the app GPS essentials on both my Nokia phone and a
tablet.  The tablet very quickly acquires
a location fix.  The Nokia phone does not
get a fix, does not receive ANY satellites and the displayed constellation of
available satellites is different between phone and tablet.

GPS Test shows zero signal strength on all satellites. I did an AGPS reset using GPS Test to no effect.

It could be a hardware fault but I suspect reseting the gps module may solve my issue.

Customer support has been hopeless.  The operator was not replying to questions, seemed to have a script.  Delays between reply made it very hard, wait 5 minutes for a reply. Fixated on updates.  When they got the screen shot of google maps showing a map centred 500 km away and no location pointer they said all was good. All is not good.


Any thoughts?

Sign In or Register to comment.