I've recently noticed that the GPS (device only) on my Nokia 8 has stopped working.
I've recently noticed that the GPS (device only) on my Nokia 8 has stopped working. None of the applications I tried can find my location, for example I've tried HERE WeGo, Sygic (paid version), GPS Test, OsmAnd etc.
I don't know when the GPS had stopped working (I suspect the June Oreo update), as I used the GPS mostly with the "High Accuracy" setting and with the Internet turned on it still works fine. Only recently I've tried to use it without the Internet and it blatantly failed while other smartphones such as Xiaomi Mi A1, bq Aquaris 5G and Nokia Lumia 735 find my location without any problems. I tested the GPS inside the city and outside and no matter what Nokia 8 failed.
My phone is still on warranty so I contacted the Nokia support and my sent my phone to the Nokia premises. After a while I received the verdict "Reason: No Fault Found". Really? What kind of tests did they conduct to come to such conclusion? The GPS doesn't work and it is easy to test:
1) Turn on the smartphone
2) Turn off the WiFi and mobile data
3) Go to "Location" settings
4) Open "Mode" menu entry
5) Select "Device only"
6) Go back
7) Turn on the "Location"
8) Go outside the building
9) Open any GPS location application
10) Make sure the GPS application finds your position
I still need the GPS and I want it to work. My phone has not been tampered with, nor submerged under water and one of the crucial features for me doesn't work. How can I sort out the problem with the GPS?
I still hope I can receive a proper support and my Nokia 8 will work as it should be.
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