Bug List for Nokia 3310 3G

Matt J
Matt J
edited November 2018 in Nokia 3310 3G

A list of the bugs I've found:

  • If you back out of the Stopwatch, it stops. The other timer features don't do that.
  • Volume keeps going back to 5 after being set to 1 the previous day.

Other things:

  • Having to click three buttons (instead of two) to unlock is cumbersome.
  • Finding contacts using T9 (the default setting) is very annoying.

  • Once you open a game, you can't uninstall it later.
  • You can set favorite FM stations [1-9], but you can't recall them using the number pad.

System Info

Model: TA-1036

Carrier: T-Mobile


OS version:  MOCOR_W17.35.5_Release

Firmware number: sc7701_barphone

Hardware number: 1BD5A4 DBU


Reset with factory defaults


  • I figured out what causes my volume to go up to five (5) all the time. It happens when I plug in headphones.

  • user1510680653536
    edited November 2017

    Hi Matt, thanks for starting this. I wanted to add my bug/complaint and see if anyone else is encountering it - basically I'm adding words to the T9 dictionary but then I lose them again if I turn the phone off. 

  • Matt J
    Matt J
    edited July 2018

    Confirmed that T9 is not saving new words after restart.

    Steps to reproduce:

    1) Add a new word to T9.

    2) Turn phone off and back on again.

    Observe The new word is missing.

  • user1510680653536
    edited November 2017

     T9 seems to be forgetting my words every few days even when the phone isn't turned off...

  • Greg
    edited February 2018
    My 3310 3g has been having issues not receiving SMS messages. Started about a week after I got the phone. Installed a new SIM and it worked fine for a couple of weeks and now it's back to not receiving texts. When I install the SIM in an old phone then all the missing texts are received. T-Mobile suggests that the problem is with the phone.
  • Hi, I am also having the issue receiving texts. In my case, the texts will just stop. Eventually, hours later or the next day they will all flood in. During this time, I can send texts out but they won't come in. 

    When this happens, a few times I've removed the SIM and put into a different phone. The texts are immediately delivered to the alternate phone. 

    It seems this problem has gotten worse (it seems to be happening more often now). 

  • Hi, Greg - Thank you, I will give that a try :)

  • Can't turn on predictive texting in messages

    Does not communicate properly with Car Kit via blue tooth. 2016 VW Jetta, errors trying to import contacts, doesn't give battery strength. Can make or receive calls via car kit. Car kit worked fine for Nokia 6500 classic
  • Keith
    Keith ✭✭✭
    If you turn phone off and go to the music player it has to find all the music again.
  •   For some reason predictive texting is now working. I have no idea why. Instructions definitely still wrong

  •  Does anyone know if there is new firmware or software that fixes some of these bugs?

    1.  Trouble receiving SMS messages. Had the phone for months but only last week a text message came in and previewed on the front page, where you can only read half of the line. When you go to the SMS section that text disappeared completely, never to be recovered! So the phone received the SMS okay but lost it. The first thing I checked was the memory (and if you look under settings/files/phone memory) I can see that I've still got plenty cuz only 9 MB of a total of 32 MB of the phone memory is used.

    2.   Like many of you it doesn't remember new words.

    3.   When toggling through the various modes of text entries I wish it operated like the original Nokia. This 3310 has a few default settings backwards. For example:

    a)   when first entering text mode it defaults to you entering a phone number instead of typing in a nickname, causing you to create extra keystrokes to toggle to typing text. The default setting should, I believe, be to enter characters for a name that you already have as a contact. Surely contacts are the most common target for text.

    b)  to toggle between intelligent and normal text should, like the original Nokia, require only a double-key press. Double-clicking in either mode should toggle to the other. It does not. If intelligent mode you must press three times to arrive at normal text and four times to go back to intelligent.

    c)  to enter a number while in character mode you should just pressed that number & hold for a few seconds. That works. But for only one character! You hold for a few more seconds for another. And now, to add a space at the end you would normally hit the zero button but instead you get a zero followed by the last digit you dialled which must then be erased. BUGGY

    I suggest they review these ergonomic actions that were so much more elegant and efficient in the original Nokia. We buy this for its famous ergonomics but it looks like the team has changed and they haven't played with the original. Darn shame.Fortunately it's only a new firmware away! Bring it on.  I'd be happy to consult with Nokia to get this right as I'm the inventor of the ergonimics of the Smart Console and Arc Technology, Stav

  • When I have mine in ''3G if available'' mode the phone can at some time put it in offline mode despite signal strength is shown, the phone can then not connect to internet, call or recieve call, send or recieve sms... First after reboot or change mode to 2G only it works good again (have not tested 3G only mode).

    In lockscreen, if press ''unlock'' and not more, text: ''calling...'' appear in upper left corner...

    I don't understand why still no updated firmware is available.. and why not more useful apps is created, the phone itself is powerful, more then general people think.

  • Not sure if these have been mentioned already.

    I'm in Australia and I get garbled unintelligible audio every other call (regardless of 3g provider). If the audio is bad first time on a call then it will be OK on the second call, happens like clock work.

    Another issue is T9 not auto-capitalizing after a full stop even if the little "En" logo says it will do a capital letter. You need to toggle "En" to "en" and then back to "En" to get a capital.

    Lastly, it isn't a bug but I would like the ability to uninstall the games and snake etc if I so wanted.

    Does this phone have the ability to download software updates or would it be a whole new phone needed to fix the problems?

    Anyone still use these forums?

  • user1541123593503
    edited November 2018
    one more: put phone in ''beep mode'' do not make it beep on calls or sms, just vibration. This mode worked fine on 2G version..
  • Pushing and holding the pound button automatically put the phone in silent mode, but it doesn't.  Nokia.  Please listen to your customers and update this phone.